We performed a comparison between SailPoint IdentityIQ and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."It offers a single source of truth. Everything can be handled from one tier."
"The most valuable feature for our customers and for us is the identity data warehouse."
"I like IdentityIQ's granular attachment management and certification customization features."
"The compliance features are the most valuable features."
"The initial setup isn't so difficult."
"The solution is stable and reliable."
"Good life cycle management, segregation of duties, and analytics features."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"We have received good support from the tech support team."
"Stability is solid as a rock."
"For me, it is the robust API which is the most valuable feature. This allows for low maintenance costs and allows applications to automatically connect. This is great to automate security of the DevOps pipeline for shared secrets across environments. Also, being on Linux and a virtual appliance is great."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"CA PAM is working well for us."
"We can check the activities in the server for fragile files and documents in case of any issues."
"The interface is very friendly, colorful, and bold."
"We can enforce complicated password policies and very important frequent password changes."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"The product’s cloud offering could be flexible."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"The interface should be simple and easier to use."
"The UI is complex."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"I wish it could create local accounts on desktops."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"The setup is complex."
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SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. SailPoint IdentityIQ is rated 8.2, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
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