We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The solution scales extremely well."
"One of the main features of the solution is it is flexible."
"The solution is easy to use."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"It was pretty easy to deploy."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"It’s easy to maintain, as everything is handled by SAP."
"The maintenance part can be outsourced easily."
"The ability to expand it whenever required has been great — it's very simple."
"It's suitable for various sizes of companies. I have used it with big companies and with small ones as well."
"The solution can scale."
"It’s great that we have the entire suite of SAP at our fingertips."
"The HANA replications are very useful."
"SAP is an excellent company with an excellent reputation, excellent products, and dedicated customer support."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"Some business functionalities could be improved."
"The reporting functionality is not very intuitive."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"They have some limitations as a cloud solution."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it."
"The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration."
"Planning features are limited to the finance module."
"Speaking about the public cloud, it's a very rigid system. So, there is not a lot of customization possible in a public cloud environment."
"Shows errors without providing any analysis."
"The price of the solution could improve."
"Usability is a challenge most of the time and not being able to get all of the information."
"The solution’s pricing could be improved."
Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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