We performed a comparison between Salesforce Platform and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The scalability of the Salesforce Platform is good."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"Its stability, performance, and usability are most valuable."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"Scalability to configure and integrate."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"Can access information from other Zoho packages and you can write custom scripts."
"The deployment process is quite straightforward."
"The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality."
"While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
"The solution's flexibility and quick turnaround are valuable."
"We can create multiple applications simultaneously with it."
"Zoho Creator helps to maintain the products in development."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"Salesforce also did not integrate well with some of the other systems that we had."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"The marketing automation needs improvement."
"The cost of data storage is an issue once the company grows."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."
"Sometimes technical support does not answer our queries."
"I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
"We are looking for a single portal across all Zoho apps."
"The user interface and the user experience should be improved."
"Zoho Creator's UX design needs to be improved."
"The UI must be improved."
"They should allow for more UI customization."
Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 18 reviews. Salesforce Platform is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Pega BPM. See our Salesforce Platform vs. Zoho Creator report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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