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SAP Hybris Sales Cloud [EOL] vs salesforce.com Desk.com [EOL] comparison

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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between salesforce.com Desk.com [EOL] and SAP Hybris Sales Cloud [EOL] based on real PeerSpot user reviews.

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767,847 professionals have used our research since 2012.
Featured Review
Anonymous User
Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier.
Yes, we learned to be more careful about selecting products and we ended up using a different product which is superior.
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Ranking
Unranked
In CRM
Unranked
In CRM
Buyer's Guide
CRM
March 2024
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Comparisons
Also Known As
Desk.com, Salesforce Assistly
Hybris Sales Cloud, SAP Hybris Cloud for Sales, Hybris Cloud for Sales, SAP Digital CRM
Learn More
Salesforce
SAP
Overview

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

SAP Hybris Sales Cloud is a simple, yet powerful sales force automation solution, designed to get your team up and running in minutes. It can help your sales team close more deals by enabling them to sell more, work more efficiently, and collaborate more effectively.

Sample Customers
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Royal Cup Coffee & Tea
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.

salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM while SAP Hybris Sales Cloud [EOL] doesn't meet the minimum requirements to be ranked in CRM. salesforce.com Desk.com [EOL] is rated 4.0, while SAP Hybris Sales Cloud [EOL] is rated 0.0. The top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". On the other hand, salesforce.com Desk.com [EOL] is most compared with , whereas SAP Hybris Sales Cloud [EOL] is most compared with Interactive Intelligence.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.