We performed a comparison between salesforce.com Desk.com [EOL] and Siebel CRM based on real PeerSpot user reviews.
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salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM while Siebel CRM is ranked 5th in CRM with 16 reviews. salesforce.com Desk.com [EOL] is rated 4.0, while Siebel CRM is rated 7.8. The top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". On the other hand, the top reviewer of Siebel CRM writes "Comes with complaint management feature but improvement is needed in UI ". salesforce.com Desk.com [EOL] is most compared with , whereas Siebel CRM is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle CRM, Oracle CX Sales and Salesforce Sales Cloud.
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