We performed a comparison between salesforce.com Desk.com [EOL] and Spiceworks based on real PeerSpot user reviews.
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salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while Spiceworks is ranked 16th in Help Desk Software with 47 reviews. salesforce.com Desk.com [EOL] is rated 4.0, while Spiceworks is rated 7.8. The top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". salesforce.com Desk.com [EOL] is most compared with , whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus.
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