We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"The filters are very useful, and easy to customize. it's very easy to operate."
"There is a good community of developers for the platform."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The implementation team can customise the implementation to customer needs."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"Shopify can be used without any coding knowledge."
"There is always room for improvement with any solution."
"The solution is expensive."
"It is similar to ATG, but some features can be exchanged between the 2."
"There is space to have better communication with other kinds of platforms."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"Many of our clients complain because it's costly and not an open-source."
"There are no significant upfront license costs."
"The licensing works on a per-user basis."
"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.
Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 6 reviews while Shopify is ranked 7th in eCommerce Platforms with 2 reviews. Salesforce Commerce Cloud is rated 8.0, while Shopify is rated 8.0. The top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". On the other hand, the top reviewer of Shopify writes "Enables you to set up an online store regardless of your skill set but doesn't provide database access". Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, CloudCraze Commerce, Magento, Oracle ATG and HCL Digital Commerce, whereas Shopify is most compared with SAP Hybris Commerce, Magento, Oracle ATG, Oracle Commerce Cloud and NetSuite SuiteCommerce. See our Salesforce Commerce Cloud vs. Shopify report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.