Compare Salesforce Community Cloud vs. Sprinklr

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Salesforce Community Cloud Logo
431 views|369 comparisons
Sprinklr Logo
958 views|781 comparisons
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Top Answer: @Valon I suggest you submit a new question asking about the differences between successfactors and workday. Best if you provide a bit of context - you'll get better answers that way!
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Ranking
2nd
Views
431
Comparisons
369
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
Views
958
Comparisons
781
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 24% of the time.
Compared 18% of the time.
Compared 9% of the time.
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Salesforce
Sprinklr
Overview
Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.Sprinklr platform, grounded in Social Experience Core, unites internal teams, unifies customer data, and enables large companies to create competitive customer experiences. With the end to-end functionality of the Sprinklr platform - from listening to moderation to advertising, analytics, and more - all customer-facing teams use the same virtual workspace. The Sprinklr platform is built on a single code base, so from its very inception, it was created to have everything work together. Sprinklr is an open platform that connects to legacy systems like Marketo, Salesforce, and Nexgate. Its architecture supports thousands of users, dozens of teams, and the complexity of running 20+ social channels. Grounded in the Social Experience Core, Sprinklr platform provides fundamental step in creating seamless, relevant, and scalable customer experiencesprovide an extensive, unified system to manage your social media program on an enterprise level.
Offer
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Sample Customers
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVAGoDaddy, Samsung, GAP, P&G, Nike, Cisco, Intel, NHL, Dell, Groupon, Starwood Hotels & Resorts, Virgin America, Frontier Airlines
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company41%
Financial Services Firm8%
Comms Service Provider8%
Insurance Company6%
Salesforce Community Cloud is ranked 2nd in Community Platforms while Sprinklr is ranked 1st in Community Platforms. Salesforce Community Cloud is rated 0.0, while Sprinklr is rated 0.0. On the other hand, Salesforce Community Cloud is most compared with Sitecore Experience Platform, Lithium and Acquia Cloud, whereas Sprinklr is most compared with HootSuite, Sprout Social, Salesforce Marketing Cloud, Astute Social and Oracle Customer Experience Social Cloud.

See our list of best Community Platforms vendors and best Digital Experience Platforms (DXP) vendors.

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