We compared Vlocity and Salesforce CPQ based on our user's reviews in several parameters.
Vlocity offers robust customization options, comprehensive reporting, efficient workflows, and strong integration capabilities, along with exceptional customer service. Salesforce CPQ boasts a user-friendly interface, versatile pricing models, seamless integration, robust reporting, and efficient quoting. While Vlocity users praise its flexibility and integration capabilities, Salesforce CPQ users appreciate its user-friendly interface and improved sales processes. However, users of both platforms have identified areas for improvement such as better customization options and more seamless integration.
Features: Vlocity stands out with its robust customization options, intuitive interface, comprehensive reporting, and efficient workflow management. On the other hand, Salesforce CPQ offers a user-friendly interface, versatility in handling complex pricing models, seamless integration, robust reporting, and an efficient quoting process.
Pricing and ROI: The setup cost for Vlocity is straightforward and user-friendly, while Salesforce CPQ's setup cost has been satisfactory for users. Users have found Vlocity's pricing reasonable and competitive, with flexible and customizable licensing. Salesforce CPQ's pricing and licensing have also been satisfactory for users., Vlocity has been praised for positive outcomes and benefits, while Salesforce CPQ has shown significant efficiency improvements and higher revenue generation with streamlined capabilities and seamless integration.
Room for Improvement: Vlocity could improve in terms of user interface intuitiveness, customization options, performance optimization, integration capabilities, and customer support. Salesforce CPQ, on the other hand, needs better customization options, increased ease of use, improved reporting capabilities, streamlined integration, enhanced pricing configuration, simplified quote generation process, more efficient revisions, and better support for complex pricing structures.
Deployment and customer support: Users' feedback on Vlocity and Salesforce CPQ regarding the duration to establish a new tech solution varies. Vlocity users mention varying durations, while Salesforce CPQ users report spending three months on deployment and an additional week on setup, or a week for both deployment and setup., The customer service of Vlocity is highly praised, with exceptional assistance, prompt and effective support, and a knowledgeable and professional team. Salesforce CPQ also receives praise, with responsive and friendly support, prompt issue resolution, and staff going above and beyond for customer satisfaction. However, there may be other differences not mentioned in the summaries.
The summary above is based on user interviews we conducted recently with Vlocity and Salesforce CPQ users. To access the review's full transcripts, download our report.
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Salesforce CPQ is ranked 1st in Product Configuration and Quoting while Vlocity is ranked 2nd in Product Configuration and Quoting. Salesforce CPQ is rated 0.0, while Vlocity is rated 0.0. On the other hand, Salesforce CPQ is most compared with Apttus, CloudSense, SAP Variant Configurator, Siebel and Oracle CPQ Cloud, whereas Vlocity is most compared with Salesforce Sales Cloud, CloudSense, Salesforce Service Cloud, Apttus and Siebel CRM.
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