We performed a comparison between Salesforce Einstein Analytics and SAP Analytics Cloud based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The solution scales extremely well."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"It's scalable."
"Visualization is quite seamless and awesome. Once the data messaging is set up, it's straightforward and simple to select how it should be displayed. So, that's another advantage of SAP."
"I would recommend this solution for companies that are SAP dependent with users working in this environment."
"SAP Analytics Cloud is easy to create charts with, and is a stable business intelligence platform. Easy to set up solution."
"It's many features make it the best in the market."
"The ease of use of the solution is its most valuable feature. We haven't tried all of the features yet. The graphing and the ease of using the analytics tools have been great. It's all drag and drop; you don't need to code anything."
"There is a seamless integration with SAP S4HANA which is really valuable to our organization and its functions. Since the data is stored in the same ecosystem, it creates a simple process of building dashboards, without making the process cumbersome The Analytics Cloud provides standardized templates and storage options, making it easy to plug into existing structures. We're utilizing custom stories that have already been developed, streamlining the development process. It serves as a convenient starting point and contributes to the overall ease of development. Another advantage is that it doesn't provide the same level of calculation power as Power BI and Tableau. SAP Analytics Cloud emphasizes pushing analytics back into the database, recommending data manipulation and preparation outside of the platform. This approach is seen as an advantage, as it allows for more robust data handling."
"All of the modules that we used to have separately in our on-premises solution are now integrated into one platform."
"The most valuable feature of the tool is machine learning."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"Improvements are coming quarterly whereas previously it was on a monthly basis."
"I expect more integration from SAP Analytics Cloud."
"I think it would be easier if there was another module created to retrieve only data."
"Its integration or connectivity with non-SAP systems, big data, and social media, such as YouTube, LinkedIn, et cetera, can be improved. This is where SAP has limited features as compared to other solutions."
"It's lacking a bit in maturity and we find we can't run our business off it until it's improved."
"SAP could add some more visualization features to Analytics Cloud, like charts and analytics. I would also like to see some more data cleaning and ad hoc functions added to this solution."
"The security, authorization, and live connection to the back-office system features can be improved. A business analyst colleague who creates complex financial management reports has mentioned that he wants to see more fact and visualization features. It would be helpful to have more visualization features to be able to prepare more stories or reports for executives. For example, Tableau has some visualization features that are not present in this solution."
"Some of the standard visualizations, such as a speedometer or a goal chart, are not there and should be added."
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Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews while SAP Analytics Cloud is ranked 4th in BI (Business Intelligence) Tools with 57 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Analytics Cloud is rated 8.0. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Analytics Cloud writes "Good for reporting but needs to improve its predictive analytics features". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, IBM Watson Explorer and Qlik Sense, whereas SAP Analytics Cloud is most compared with SAP BusinessObjects Business Intelligence Platform, Tableau, IBM Planning Analytics, Microsoft Power BI and Amazon QuickSight. See our SAP Analytics Cloud vs. Salesforce Einstein Analytics report.
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