Salesforce Einstein Analytics vs Sisense comparison

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Executive Summary

We performed a comparison between Salesforce Einstein Analytics and Sisense based on real PeerSpot user reviews.

Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Salesforce Einstein Analytics vs. Sisense Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have found the scalability to be very good.""The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it.""The out-of-the-box features are good for companies that want to try analytics and data science interventions.""The tool is a cloud-based solution capable of integrating any kind of data in the world.""Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics.""The solution scales extremely well.""The most valuable feature of Salesforce Einstein Analytics is the reporting tools.""It's scalable."

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"Whenever we have an issue or are unsure how to proceed, they manage to simplify the issue and help us execute it in a graceful and scalable way.""Allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs.""This solution is easy to learn how to use.""ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data.""It has allowed me to move my data to the cloud.""We like that this solution allows us to use data cubes to set up specific visualizations.""The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards.""Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and the staff is very helpful."

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Cons
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards.""There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful.""Better pricing would make it available to more users and we would likely use it more broadly within the organization.""When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance.""Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data.""If a user leaves your organization, you shouldn't lose the visibility of all of the records.""If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time.""Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."

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"Larger datasets will sometimes give a "Accumulated logs" error when trying to make minor changes. T""The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release.""At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed.""The administrative side of Sisense is a little cumbersome and confusing.""I would like to see more development and growth for the support of Knowledge Base and Community forums.""I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.""They should improve the filters to create downloaded data by moving them to the top of the dashboard.""I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."

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Pricing and Cost Advice
  • "Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
  • "The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
  • "Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
  • "Price-wise, Salesforce Einstein Analytics is an expensive tool."
  • "I rate the solution's pricing a seven out of ten."
  • "The solution is expensive."
  • More Salesforce Einstein Analytics Pricing and Cost Advice →

  • "This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000."
  • More Sisense Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The out-of-the-box features are good for companies that want to try analytics and data science interventions.
    Top Answer:There's no transparency in how the models are created. If I give input, the data goes inside the Einstein platform, and it produces the results. I do not know the models the product uses. I do not… more »
    Top Answer:We use Service Cloud. We use it to classify the cases and get the escalation scores correctly. We also use it for knowledge management. We have multiple use cases.
    Top Answer:The solution's technical support team is good.
    Top Answer:Sisense is good in terms of visualization, but it has some drawbacks. For example, it doesn't have any way to sort or filter tables directly on the server side. Also, you can't have multiple tabs; it… more »
    Top Answer:We use the solution to centralize all processes.
    Ranking
    Views
    4,287
    Comparisons
    2,126
    Reviews
    10
    Average Words per Review
    434
    Rating
    8.5
    Views
    1,796
    Comparisons
    1,602
    Reviews
    5
    Average Words per Review
    373
    Rating
    7.4
    Comparisons
    Also Known As
    Einstein Analytics, Salesforce Wave Analytics
    Learn More
    Overview

    Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

    • Connect directly to your CRM data and execute on insights directly in Chatter.
    • Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
    • Explore data quickly and automate actions with prebuilt apps.
    • Use mobile to act, whether you're on Android or iOS.

    Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.

    Sample Customers
    ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
    Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Healthcare Company20%
    Financial Services Firm20%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company7%
    University5%
    REVIEWERS
    University17%
    Media Company13%
    Retailer8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company16%
    Healthcare Company6%
    University5%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise12%
    Large Enterprise65%
    REVIEWERS
    Small Business57%
    Midsize Enterprise17%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    Salesforce Einstein Analytics vs. Sisense
    March 2024
    Find out what your peers are saying about Salesforce Einstein Analytics vs. Sisense and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Salesforce Einstein Analytics is ranked 10th in BI (Business Intelligence) Tools with 17 reviews while Sisense is ranked 17th in BI (Business Intelligence) Tools with 39 reviews. Salesforce Einstein Analytics is rated 8.2, while Sisense is rated 8.8. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Sisense writes "Business intelligence solution that has improved automation and provided meaningful insights". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas Sisense is most compared with Microsoft Power BI, Tableau, Apache Superset, Amazon QuickSight and Qlik Sense. See our Salesforce Einstein Analytics vs. Sisense report.

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    We monitor all BI (Business Intelligence) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.