We performed a comparison between Salesforce Einstein Analytics and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"We have found the scalability to be very good."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"It's scalable."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The most valuable feature is the drag and drop, then the simplicity to build dashboards which allows us to provide more usable data to our customers."
"Visualization attributes: Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive."
"Easy for beginners to use"
"The most valuable feature is the geographic data analysis."
"The Web Editing capabilities allow us to grant end users enough capabilities for them to do self-serve discovery without the added cost of needing to get everyone desktop licenses."
"Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
"The most valuable features are the visualizations, the way they show the combination charts."
"The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"The product is expensive."
"The process of embedding the dashboards on external portals and websites could be improved."
"In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI."
"At the organizational level, increasing the servers' capabilities to support us as an enterprise tool."
"When it comes to visualizations, Tableau has a limitation as compared to Power BI. It has a limited set of visualizations. Power BI has the entire marketplace, so you can connect and import many visualizations and use them, whereas Tableau has only 10 or 15 visualizations. There should be more visualizations, and there should also be data integration with more cloud providers."
"The pricing is a bit expensive."
"The data processing in Tableau is pathetic compared to Qlik."
"To be the best in the market, Tableau has to improve its user interface and also look into developing implementing the best machine learning algorithms."
"The architecture should be improved to better handle the data."
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Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 290 reviews. Salesforce Einstein Analytics is rated 8.2, while Tableau is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Databricks, SAP Analytics Cloud, IBM Watson Explorer and Qlik Sense, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Databricks. See our Salesforce Einstein Analytics vs. Tableau report.
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