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Compare SAP Customer Identity and Access Management vs. Salesforce Identity

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Featured Review
Find out what your peers are saying about ForgeRock, Omada, Auth0 and others in Customer Identity and Access Management. Updated: November 2021.
555,139 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

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"The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."

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Cons
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

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"The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."

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Questions from the Community
Top Answer: The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time.
Top Answer: The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in… more »
Top Answer: We used it for researching the best solution for one of our customers who was a big e-commerce platform with plans to sell on a lot of retail locations across Europe.
Top Answer: The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning.
Top Answer: The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic… more »
Top Answer: We are a partner. I'm working for a consulting firm and we provide our services. While we mostly deal with hybrid cloud deployments on AWS, we have seen clients go completely to the cloud and use… more »
Ranking
Views
824
Comparisons
692
Reviews
1
Average Words per Review
350
Rating
9.0
Views
41
Comparisons
8
Reviews
1
Average Words per Review
530
Rating
8.0
Comparisons
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Overview

Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

Power relevant customer experiences based on first-party data. With SAP Customer Identity and Access Management solutions for B2C, you can build rich, centralized customer profiles and synchronize them with all your digital properties.

Offer
Learn more about Salesforce Identity
Learn more about SAP Customer Identity and Access Management
Sample Customers
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Information Not Available
Top Industries
VISITORS READING REVIEWS
Computer Software Company46%
Comms Service Provider16%
Insurance Company5%
Energy/Utilities Company5%
No Data Available
Find out what your peers are saying about ForgeRock, Omada, Auth0 and others in Customer Identity and Access Management. Updated: November 2021.
555,139 professionals have used our research since 2012.

Salesforce Identity is ranked 6th in Customer Identity and Access Management with 1 review while SAP Customer Identity and Access Management is ranked 8th in Customer Identity and Access Management with 1 review. Salesforce Identity is rated 9.0, while SAP Customer Identity and Access Management is rated 8.0. The top reviewer of Salesforce Identity writes "Customizable, easy installation, easy to use, and great user experience". On the other hand, the top reviewer of SAP Customer Identity and Access Management writes "Good automated provisioning, integrates well with other SAP systems, and works well with Microsoft's Active Directory". Salesforce Identity is most compared with Okta Workforce Identity, SailPoint IdentityIQ, Azure Active Directory and Saviynt, whereas SAP Customer Identity and Access Management is most compared with .

See our list of best Customer Identity and Access Management vendors.

We monitor all Customer Identity and Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.