"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"Saviynt is easy to configure and manage."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"The feature that we use the most is the global, third-party user management."
"The product is flexible to use."
"This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."
"The solution does not work very well as the number of users increases."
"According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"It is time-consuming to troubleshoot issues."
Salesforce Identity is ranked 4th in Mobile Identity with 3 reviews while Saviynt is ranked 4th in Identity Management (IM) with 19 reviews. Salesforce Identity is rated 8.0, while Saviynt is rated 7.4. The top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". On the other hand, the top reviewer of Saviynt writes "Some of the self-service capabilities are quite powerful, but the UI doesn’t enhance the user experience". Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and SAP Customer Identity and Access Management, whereas Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and IBM Security Identity Governance and Intelligence.
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