Anonymous UserProduct Specialist at a tech services company
"Its licensing is on an annual basis. Customers are okay with its licensing cost, and they don't find it expensive."
"We did a yearly license. We negotiated and got a great deal. I don't think we would have gotten far with the regular price, but they negotiated, so it was worth that."
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Sugar automatically captures mission-critical customer information from email, voice, text and other applications, and then augments it with 3rd party data, AI-based predictive insights, and next best action guidance. All with minimal or no data entry. The platform then delivers insights directly to users in-context with what they’re doing. Frontline employees get the exact information they need, right when they need it. And as they do their jobs, the system gets better and better at helping them. It means spending less time entering and retrieving customer information, and more time working with actual customers.
Salesforce Marketing Cloud is ranked 1st in Marketing Automation with 4 reviews while Sugar Market is ranked 39th in Marketing Automation. Salesforce Marketing Cloud is rated 8.6, while Sugar Market is rated 0.0. The top reviewer of Salesforce Marketing Cloud writes "Good technical support, extremely good scalability and very stable". On the other hand, Salesforce Marketing Cloud is most compared with Oracle Eloqua, Amazon Pinpoint, SAP Marketing Cloud, Adobe Campaign and HubSpot Marketing Hub, whereas Sugar Market is most compared with .
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