SAP Cloud Platform vs Salesforce Platform comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SAP Cloud Platform vs. Salesforce Platform Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The reporting tools are very solid.""The solution is very robust and easy to develop in.""Checking out or extracting a report is just a click away.""Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten.""A fully integrated solution that provides a seamless experience.""One of the main features of the solution is it is flexible.""The most valuable features are quick customization, solid deployment processes, and excellent reliability.""I love the report building that is available."

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"The maintenance part can be outsourced easily.""It’s easy to maintain, as everything is handled by SAP.""I found flexibility most valuable in the SAP Cloud Platform. It's a simple tool that's good even for first-time users.""SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality.""The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very accessible.""The dashboard provides pretty good clarity.""The most valuable feature is the data synchronization, or the push and pull of the data.""SAP has provided very good support."

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Cons
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform.""In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work.""They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way""The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature.""The reporting needs improvement and the dashboard could have more components added.""If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out.""Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need.""Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."

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"I would like to see more and better support for data transformations.""Shows errors without providing any analysis.""I would like for it to have integration to GitHub.""In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize.""The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products.""When they innovate too fast, they end up confusing their customers.""The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration.""When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this."

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Pricing and Cost Advice
  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

  • "Licensing costs for this solution are based on the number of users and the bandwidth."
  • "SAP's pricing is usually high compared to the competition. But this is also justified because they hold their products and services to quite high standards."
  • "The pricing can be negotiated."
  • "The cost when it comes to monitoring can be difficult."
  • "SAP offers yearly, subscription-based, and pay-as-you-use licensing."
  • "Cost-wise, I'm unsure of how expensive the SAP Cloud Platform is."
  • "SAP Cloud Platform costs $2 to $5 per hour, while I found other platforms way more affordable. You have to pay per use, though that's fine because that means the cost is flexible."
  • "The price of the solution depends on the package that is purchased. There are many packages to choose from. The packages are not overly expensive."
  • More SAP Cloud Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Top Answer:One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both… more »
    Top Answer:How is SAP Cloud Platform different than Amazon AWS Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can be… more »
    Top Answer:The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very… more »
    Ranking
    8th
    out of 33 in PaaS Clouds
    Views
    4,825
    Comparisons
    4,347
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    6th
    out of 33 in PaaS Clouds
    Views
    12,405
    Comparisons
    9,788
    Reviews
    24
    Average Words per Review
    532
    Rating
    8.0
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    SAP HANA Cloud Platform
    Learn More
    Overview

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.

    The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.

    Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.

    SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.

    SAP Cloud Platform Capabilities

    The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:

    • Enterprise extensions: The features of SAP Cloud Platform in this category include SAP Localization Hub, Tax Service, Data Enrichment for SAP S/4HANA, SAP Data Quality Management, SAP Business Application Studio, ABAP environment, and SAP Web IDE.

    • Intelligent BPM: This set of features includes SAP Intelligent Robotic Process Automation (RPA), Process Visibility, Business Rules, and Workflow.

    • Integration Suite: The features of SAP Cloud Platform in this category include Open Connectors, OData Provisioning, API Management, Cloud Integration, and Smart Data Integration.

    • Digital experience: Features in this category include SAP Conversational AI, Mobile Services, Document Service, Portal, SAP Build, SAPUI5, and SAP Fiori Cloud.

    • Data-driven insights: This category of capabilities includes SAP Leonardo Internet of Things, SAP Data Intelligence, SAP Edge Services, IoT, SAP HANA Cloud, SAP Web Analytics, SAP Streaming Analytics, SAP ASE Service, and SAP Analytics Cloud.

    • Platform foundation: Alert Notification, Application Logging, Data Retention Manager, Job Scheduler, Java Server, and Transport Management are included in this group of capabilities.

    SAP Cloud Platform Benefits

    The platform has many benefits which improve their client’s workflows. They include the following:

    • SAP Cloud Platform facilitates the seamless integration of existing solutions and hybrid system landscapes.

    • The solution assists companies to deliver tailored end-to-end interfaces for improved user experience through software development kits (SDKs).

    • It simplifies application interface management through the option of building apps in the Kubernetes environment.

    • SAP Cloud Platform simplifies the development of native business applications through the various development tools and capabilities it offers.

    • It provides companies with a wide range of pre-configured business services.

    • Companies are offered the possibility to streamline the integration of new apps with a lowered overall cost of ownership.

    • The product can reduce costs for organizations, as it does not require an up-front investment in software or hardware.

    • The solution can increase productivity for developers through its supported open programming standards.

    Reviews from Real Users

    Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.

    Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.

    Sample Customers
    ADP
    Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government10%
    Manufacturing Company7%
    REVIEWERS
    Manufacturing Company30%
    Computer Software Company25%
    Pharma/Biotech Company15%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company13%
    Energy/Utilities Company7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business29%
    Midsize Enterprise9%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Buyer's Guide
    SAP Cloud Platform vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about SAP Cloud Platform vs. Salesforce Platform and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 37 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.