We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"They are already beginning to implement generative AI."
"Its stability, performance, and usability are most valuable."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The queue management of the solution is its most valuable aspect."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"Checking out or extracting a report is just a click away."
"The HANA replications are very useful."
"The most valuable feature is integration."
"The solution is scalable."
"The solution has a lot of great features."
"Great Integration Suite, with CPI being its stable component."
"The ability to expand it whenever required has been great — it's very simple."
"Cloud Platform's stability is great."
"SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"The reporting functionality is not very intuitive."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Integration needs improvement."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"I would like to have integration with Google."
"I think the search needs to be improved so as to allow for a broader keyword search."
"Shows errors without providing any analysis."
"In the next release, I would like to see improvements with the price and the licensing."
"From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform. I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors. When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment. Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform."
"Planning features are limited to the finance module."
"I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found."
"The solution requires more flexibility overall."
"The solution’s pricing could be improved."
"I would like to see more and better support for data transformations."
Salesforce Platform is ranked 8th in PaaS Clouds with 29 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 24 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". On the other hand, the top reviewer of SAP Cloud Platform writes "Easy to maintain, great features, and helpful support". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Mendix, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and webMethods.io Integration. See our SAP Cloud Platform vs. Salesforce Platform report.
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