SAP Cloud Platform vs Salesforce Platform comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SAP Cloud Platform vs. Salesforce Platform Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports.""Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation.""They are already beginning to implement generative AI.""Its stability, performance, and usability are most valuable.""The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot.""The queue management of the solution is its most valuable aspect.""It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce.""Checking out or extracting a report is just a click away."

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"The HANA replications are very useful.""The most valuable feature is integration.""The solution is scalable.""The solution has a lot of great features.""Great Integration Suite, with CPI being its stable component.""The ability to expand it whenever required has been great — it's very simple.""Cloud Platform's stability is great.""SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality."

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Cons
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders.""The reporting functionality is not very intuitive.""It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business.""In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera.""Integration needs improvement.""When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing.""I would like to have integration with Google.""I think the search needs to be improved so as to allow for a broader keyword search."

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"Shows errors without providing any analysis.""In the next release, I would like to see improvements with the price and the licensing.""From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform. I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors. When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment. Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform.""Planning features are limited to the finance module.""I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found.""The solution requires more flexibility overall.""The solution’s pricing could be improved.""I would like to see more and better support for data transformations."

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Pricing and Cost Advice
  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

  • "Licensing costs for this solution are based on the number of users and the bandwidth."
  • "SAP's pricing is usually high compared to the competition. But this is also justified because they hold their products and services to quite high standards."
  • "The pricing can be negotiated."
  • "The cost when it comes to monitoring can be difficult."
  • "SAP offers yearly, subscription-based, and pay-as-you-use licensing."
  • "Cost-wise, I'm unsure of how expensive the SAP Cloud Platform is."
  • "SAP Cloud Platform costs $2 to $5 per hour, while I found other platforms way more affordable. You have to pay per use, though that's fine because that means the cost is flexible."
  • "The price of the solution depends on the package that is purchased. There are many packages to choose from. The packages are not overly expensive."
  • More SAP Cloud Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Top Answer:One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both… more »
    Top Answer:How is SAP Cloud Platform different than Amazon AWS Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can be… more »
    Top Answer:The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very… more »
    Ranking
    8th
    out of 33 in PaaS Clouds
    Views
    4,825
    Comparisons
    4,345
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    6th
    out of 33 in PaaS Clouds
    Views
    12,405
    Comparisons
    9,780
    Reviews
    24
    Average Words per Review
    532
    Rating
    8.0
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    SAP HANA Cloud Platform
    Learn More
    Overview

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.

    The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.

    Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.

    SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.

    SAP Cloud Platform Capabilities

    The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:

    • Enterprise extensions: The features of SAP Cloud Platform in this category include SAP Localization Hub, Tax Service, Data Enrichment for SAP S/4HANA, SAP Data Quality Management, SAP Business Application Studio, ABAP environment, and SAP Web IDE.

    • Intelligent BPM: This set of features includes SAP Intelligent Robotic Process Automation (RPA), Process Visibility, Business Rules, and Workflow.

    • Integration Suite: The features of SAP Cloud Platform in this category include Open Connectors, OData Provisioning, API Management, Cloud Integration, and Smart Data Integration.

    • Digital experience: Features in this category include SAP Conversational AI, Mobile Services, Document Service, Portal, SAP Build, SAPUI5, and SAP Fiori Cloud.

    • Data-driven insights: This category of capabilities includes SAP Leonardo Internet of Things, SAP Data Intelligence, SAP Edge Services, IoT, SAP HANA Cloud, SAP Web Analytics, SAP Streaming Analytics, SAP ASE Service, and SAP Analytics Cloud.

    • Platform foundation: Alert Notification, Application Logging, Data Retention Manager, Job Scheduler, Java Server, and Transport Management are included in this group of capabilities.

    SAP Cloud Platform Benefits

    The platform has many benefits which improve their client’s workflows. They include the following:

    • SAP Cloud Platform facilitates the seamless integration of existing solutions and hybrid system landscapes.

    • The solution assists companies to deliver tailored end-to-end interfaces for improved user experience through software development kits (SDKs).

    • It simplifies application interface management through the option of building apps in the Kubernetes environment.

    • SAP Cloud Platform simplifies the development of native business applications through the various development tools and capabilities it offers.

    • It provides companies with a wide range of pre-configured business services.

    • Companies are offered the possibility to streamline the integration of new apps with a lowered overall cost of ownership.

    • The product can reduce costs for organizations, as it does not require an up-front investment in software or hardware.

    • The solution can increase productivity for developers through its supported open programming standards.

    Reviews from Real Users

    Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.

    Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.

    Sample Customers
    ADP
    Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Manufacturing Company30%
    Computer Software Company25%
    Pharma/Biotech Company15%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company13%
    Energy/Utilities Company7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business29%
    Midsize Enterprise9%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Buyer's Guide
    SAP Cloud Platform vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about SAP Cloud Platform vs. Salesforce Platform and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Salesforce Platform is ranked 8th in PaaS Clouds with 29 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 24 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". On the other hand, the top reviewer of SAP Cloud Platform writes "Easy to maintain, great features, and helpful support". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Mendix, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and webMethods.io Integration. See our SAP Cloud Platform vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.