We performed a comparison between Salesforce Platform and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"It was pretty easy to deploy."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The entire solution is very customizable and you are able to add many functionalities."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"Can access information from other Zoho packages and you can write custom scripts."
"I just like the simplicity of it."
"It is a very, very scalable tool."
"It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
"While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
"The deployment process is quite straightforward."
"Zoho Creator helps to maintain the products in development."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"This platform is indeed on the expensive side."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"They should provide access to data quality tips and tricks to make it better."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"Sometimes technical support does not answer our queries."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"Zoho Creator's UX design needs to be improved."
"They should allow for more UI customization."
"We are looking for a single portal across all Zoho apps."
"The platform's technical support services need improvement."
"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."
Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 18 reviews. Salesforce Platform is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Pega BPM. See our Salesforce Platform vs. Zoho Creator report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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