Anonymous UserPrincipal Solutions Architect- Enterprise Applications at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"The solution is stable."
"The cost of this solution could be improved."
"The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."
"It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX (user experience) to make it easier to navigate and easier to use."
Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.
SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.
Salesforce Sales Cloud is ranked 2nd in CRM with 2 reviews while SAP CRM is ranked 4th in CRM with 1 review. Salesforce Sales Cloud is rated 7.0, while SAP CRM is rated 8.0. The top reviewer of Salesforce Sales Cloud writes "Simple to set up but very complex and expensive". On the other hand, the top reviewer of SAP CRM writes "Scalable and stable with a good dashboard". Salesforce Sales Cloud is most compared with Vlocity, Pega Robotic Process Automation, Camunda Platform, Siebel CRM and Oracle E-Business Suite, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Oracle CRM, Siebel CRM and Sugar Enterprise.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.