Compare SAP CRM vs. Salesforce Sales Cloud

Salesforce Sales Cloud is ranked 3rd in CRM with 2 reviews while SAP CRM is ranked 4th in CRM with 1 review. Salesforce Sales Cloud is rated 8.6, while SAP CRM is rated 7.0. The top reviewer of Salesforce Sales Cloud writes "Good integration and vast functionality has allowed us to consolidate solutions". On the other hand, the top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". Salesforce Sales Cloud is most compared with Vlocity, Pega Robotic Process Automation, Sales Creatio, Camunda BPM and Salesforce Service Cloud, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Siebel CRM, SAP Hybris Sales Cloud and Qscend Technologies QAlert.
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Salesforce Sales Cloud Logo
3,934 views|3,189 comparisons
SAP CRM Logo
1,964 views|1,531 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.

More Salesforce Sales Cloud Pros »

I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.

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Cons
The cost of this solution could be improved.

More Salesforce Sales Cloud Cons »

They should improve the design to make it more appealing to users.

More SAP CRM Cons »

Pricing and Cost Advice
Information Not Available
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

More SAP CRM Pricing and Cost Advice »

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425,604 professionals have used our research since 2012.
Ranking
3rd
out of 61 in CRM
Views
3,934
Comparisons
3,189
Reviews
2
Average Words per Review
106
Avg. Rating
8.5
4th
out of 61 in CRM
Views
1,964
Comparisons
1,531
Reviews
1
Average Words per Review
415
Avg. Rating
7.0
Popular Comparisons
Compared 16% of the time.
Compared 47% of the time.
Compared 13% of the time.
Compared 10% of the time.
Compared 7% of the time.
Also Known As
Sales Cloud, SFDC, Salesforce
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Salesforce
SAP
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Offer
Learn more about Salesforce Sales Cloud
Learn more about SAP CRM
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupBrau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
Top Industries
REVIEWERS
Software R&D Company17%
Comms Service Provider11%
Financial Services Firm11%
Healthcare Company11%
VISITORS READING REVIEWS
Software R&D Company50%
Comms Service Provider10%
Media Company7%
Retailer7%
No Data Available
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: July 2020.
425,604 professionals have used our research since 2012.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.