SAP CRM vs. Salesforce Sales Cloud

As of May 2019, Salesforce Sales Cloud is ranked 1st in CRM Customer Engagement Centers with 6 reviews vs SAP CRM which is ranked 6th in CRM Customer Engagement Centers with 1 review. The top reviewer of Salesforce Sales Cloud writes "You get what you pay for and whilst the enterprise version is not cheap, its worth every penny". The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". Salesforce Sales Cloud is most compared with Pega CRM, Vlocity and Blackbaud. SAP CRM is most compared with Microsoft Dynamics CRM, BrandMuscle and SAP Hybris Sales Cloud.
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Salesforce Sales Cloud Logo
18,389 views|4,510 comparisons
SAP CRM Logo
4,480 views|1,595 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has custom fields and custom reports which can align to our business objectives and marketing focus.

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I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.

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Cons
Auto clean for duplicate leads, accounts, and contacts needs improving.When importing from other apps, it gets messy.

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They should improve the design to make it more appealing to users.

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Pricing and Cost Advice
Information Not Available
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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Ranking
Views
18,389
Comparisons
4,510
Reviews
6
Average Words per Review
291
Avg. Rating
8.7
Views
4,480
Comparisons
1,595
Reviews
1
Average Words per Review
410
Avg. Rating
7.0
Top Comparisons
Compared 21% of the time.
Compared 13% of the time.
Compared 6% of the time.
Compared 35% of the time.
Compared 19% of the time.
Compared 8% of the time.
Also Known As
Sales Cloud, SFDC, Salesforce
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Salesforce
SAP
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Offer
Learn more about Salesforce Sales Cloud
Learn more about SAP CRM
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupBrau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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