Compare SAP CRM vs. Salesforce Sales Cloud

Salesforce Sales Cloud is ranked 1st in CRM Customer Engagement Centers with 3 reviews while SAP CRM is ranked 5th in CRM Customer Engagement Centers with 1 review. Salesforce Sales Cloud is rated 9.0, while SAP CRM is rated 7.0. The top reviewer of Salesforce Sales Cloud writes "Every department contributes to the revenue numbers through the use of this tool". On the other hand, the top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". Salesforce Sales Cloud is most compared with Pega CRM, Vlocity and Oracle CRM, whereas SAP CRM is most compared with Microsoft Dynamics CRM, BrandMuscle and SAP Marketing Cloud.
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Salesforce Sales Cloud Logo
4,907 views|3,987 comparisons
SAP CRM Logo
1,917 views|1,555 comparisons
Most Helpful Review
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: September 2019.
372,906 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has custom fields and custom reports which can align to our business objectives and marketing focus.

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I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.

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Cons
Auto clean for duplicate leads, accounts, and contacts needs improving.When importing from other apps, it gets messy.

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They should improve the design to make it more appealing to users.

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Pricing and Cost Advice
Information Not Available
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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372,906 professionals have used our research since 2012.
Ranking
Views
4,907
Comparisons
3,987
Reviews
3
Average Words per Review
156
Avg. Rating
9.0
Views
1,917
Comparisons
1,555
Reviews
1
Average Words per Review
410
Avg. Rating
7.0
Top Comparisons
Compared 14% of the time.
Compared 12% of the time.
Compared 27% of the time.
Compared 18% of the time.
Compared 7% of the time.
Also Known As
Sales Cloud, SFDC, Salesforce
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Salesforce
SAP
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Offer
Learn more about Salesforce Sales Cloud
Learn more about SAP CRM
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupBrau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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