Compare Salesforce Sales Cloud vs. Service Creatio

Salesforce Sales Cloud is ranked 2nd in CRM Customer Engagement Centers with 2 reviews while Service Creatio is ranked 23rd in CRM Customer Engagement Centers. Salesforce Sales Cloud is rated 9.0, while Service Creatio is rated 0. The top reviewer of Salesforce Sales Cloud writes "It has custom fields and custom reports which can align to our business objectives and marketing focus". On the other hand, Salesforce Sales Cloud is most compared with Vlocity, Pega CRM and Pega Robotic Process Automation, whereas Service Creatio is most compared with .
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Quotes From Members

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383,162 professionals have used our research since 2012.
Ranking
Views
4,606
Comparisons
3,720
Reviews
2
Average Words per Review
102
Avg. Rating
9.0
Views
30
Comparisons
2
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 13% of the time.
Compared 11% of the time.
Also Known As
Sales Cloud, SFDC, Salesforcebpm’online customer service, bpm’online service enterprise
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Salesforce
Creatio
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Intelligent service management platform to accelerate service delivery and customer delight

Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

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Learn more about Salesforce Sales Cloud
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Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Information Not Available
Top Industries
REVIEWERS
Software R&D Company17%
Comms Service Provider11%
Healthcare Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Software R&D Company30%
Comms Service Provider12%
Media Company9%
Government7%
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We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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