Compare Salesforce Sales Cloud vs. Service Creatio

Salesforce Sales Cloud is ranked 3rd in CRM with 2 reviews while Service Creatio is ranked 13th in CRM Customer Engagement Centers. Salesforce Sales Cloud is rated 8.6, while Service Creatio is rated 0. The top reviewer of Salesforce Sales Cloud writes "Good integration and vast functionality has allowed us to consolidate solutions". On the other hand, Salesforce Sales Cloud is most compared with Vlocity, Pega Robotic Process Automation, Sales Creatio, Camunda BPM and Oracle E-Business Suite, whereas Service Creatio is most compared with .
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Most Helpful Review
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Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: July 2020.
431,175 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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431,175 professionals have used our research since 2012.
Ranking
3rd
out of 71 in CRM
Views
3,901
Comparisons
3,169
Reviews
2
Average Words per Review
106
Avg. Rating
8.5
Views
22
Comparisons
4
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 18% of the time.
Also Known As
Sales Cloud, SFDC, Salesforcebpm’online customer service, bpm’online service enterprise
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Salesforce
Creatio
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Intelligent service management platform to accelerate service delivery and customer delight

Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

Offer
Learn more about Salesforce Sales Cloud
Learn more about Service Creatio
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupHealth e(fx), People 2.0, Citilink, Dealer eProcess (DEP)
Top Industries
REVIEWERS
Computer Software Company17%
Comms Service Provider11%
Financial Services Firm11%
Healthcare Company11%
VISITORS READING REVIEWS
Computer Software Company51%
Comms Service Provider11%
Media Company7%
Retailer7%
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