Salesforce Sales Cloud vs Siebel Contact Center

Salesforce Sales Cloud is ranked 1st in CRM Customer Engagement Centers with 5 reviews vs Siebel Contact Center which is ranked 13th in CRM Customer Engagement Centers. The top reviewer of Salesforce Sales Cloud writes "You get what you pay for and whilst the enterprise version is not cheap, its worth every penny". Salesforce Sales Cloud is most compared with Pega CRM, QuickBase and Microsoft Dynamics CRM. Siebel Contact Center is most compared with Oracle Service Cloud, Pega CRM and Pega Robotic Process Automation.
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Most Helpful Review
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288,321 professionals have used our research since 2012.

Quotes From Members Comparing Salesforce Sales Cloud vs Siebel Contact Center

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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288,321 professionals have used our research since 2012.
Ranking
RANKING
Views
16,786
Comparisons
6,499
Reviews
5
Followers
523
Avg. Rating
8.6
Views
286
Comparisons
168
Reviews
0
Followers
140
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Compared 24% of the time.
Compared 12% of the time.
See more Salesforce Sales Cloud competitors »
Compared 18% of the time.
See more Siebel Contact Center competitors »
Also Known As
Also Known AsSales Cloud, SFDC, Salesforce
Website/Video
Website/VideoSalesforce
Oracle
Overview
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
OFFER
Learn more about Salesforce Sales Cloud
Learn more about Siebel Contact Center
Sample Customers
Sample CustomersCoca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupSouthwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Top Industries
Top Industries
REVIEWERS
Software R&D Company
20%
Healthcare Company
13%
Financial Services Firm
13%
Retailer
13%
VISITORS READING REVIEWS
Marketing Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Transportation Company
8%
No Data Available
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
23%
Large Enterprise
19%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
23%
Large Enterprise
45%
No Data Available
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288,321 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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