Compare Salesforce Sales Cloud vs. Siebel CRM

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Salesforce Sales Cloud Logo
3,674 views|2,993 comparisons
Siebel CRM Logo
1,492 views|1,189 comparisons
Most Helpful Review
Find out what your peers are saying about Salesforce Sales Cloud vs. Siebel CRM and other solutions. Updated: March 2021.
475,208 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.""The product is very fast and responsive. There's no lag time when you are on the platform."

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"The solution's order management pack is quite fantastic."

More Siebel CRM Pros »

Cons
"The cost of this solution could be improved.""The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."

More Salesforce Sales Cloud Cons »

"The solution itself is very heavy."

More Siebel CRM Cons »

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Questions from the Community
Top Answer: The product is very fast and responsive. There's no lag time when you are on the platform.
Top Answer: The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions. The solution probably has between 300-500 features already. I can't… more »
Top Answer: We primarily use the solution for managing our organization's leads and our customer accounts.
Top Answer: The solution's order management pack is quite fantastic.
Top Answer: The solution itself is very heavy. If Oracle can provide a better cloud version, they could provide a cloud dated version that can be deployed on a microservice. There needs to be a way to move things… more »
Top Answer: We primarily use the solution to get an almost 360-degree view of a customer. If you can see a customer, you can have a view of all the technical assets which the customer has. We use product… more »
Ranking
2nd
out of 66 in CRM
Views
3,674
Comparisons
2,993
Reviews
2
Average Words per Review
360
Rating
7.0
5th
out of 66 in CRM
Views
1,492
Comparisons
1,189
Reviews
1
Average Words per Review
558
Rating
7.0
Popular Comparisons
Also Known As
Sales Cloud, SFDC, Salesforce
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Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
Offer
Learn more about Salesforce Sales Cloud
Learn more about Siebel CRM
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Top Industries
REVIEWERS
Computer Software Company16%
Financial Services Firm11%
Healthcare Company11%
Cloud Provider11%
VISITORS READING REVIEWS
Computer Software Company46%
Comms Service Provider16%
Energy/Utilities Company5%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider24%
Energy/Utilities Company5%
Media Company4%
Company Size
REVIEWERS
Small Business62%
Midsize Enterprise18%
Large Enterprise21%
No Data Available
Find out what your peers are saying about Salesforce Sales Cloud vs. Siebel CRM and other solutions. Updated: March 2021.
475,208 professionals have used our research since 2012.

Salesforce Sales Cloud is ranked 2nd in CRM with 2 reviews while Siebel CRM is ranked 5th in CRM with 1 review. Salesforce Sales Cloud is rated 7.0, while Siebel CRM is rated 7.0. The top reviewer of Salesforce Sales Cloud writes "Simple to set up but very complex and expensive". On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". Salesforce Sales Cloud is most compared with Vlocity, Pega Robotic Process Automation, Camunda Platform, Oracle E-Business Suite and Sales Creatio, whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud, Oracle CRM, Vlocity and Oracle CX Sales.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.