Compare Salesforce Sales Cloud vs. SugarCRM

Salesforce Sales Cloud is ranked 1st in CRM with 4 reviews while SugarCRM which is ranked 9th in CRM with 1 review. Salesforce Sales Cloud is rated 8.8, while SugarCRM is rated 4.0. The top reviewer of Salesforce Sales Cloud writes "Adding company hierarchy makes it easy for our sales people to identify subsidiaries of existing customers". On the other hand, the top reviewer of SugarCRM writes "The user interface makes it difficult to use over time. It is a good, basic out-of-the-box solution". Salesforce Sales Cloud is most compared with Pega CRM, Vlocity and Oracle CRM, whereas SugarCRM is most compared with Microsoft Dynamics CRM, SAP CRM and Pega CRM.
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Salesforce Sales Cloud Logo
18,966 views|4,185 comparisons
SugarCRM Logo
2,160 views|553 comparisons
Most Helpful Review
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: July 2019.
361,058 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which CRM solutions are best for your needs.
361,058 professionals have used our research since 2012.
Ranking
1st
out of 54 in CRM
Views
18,966
Comparisons
4,185
Reviews
6
Average Words per Review
296
Avg. Rating
8.7
9th
out of 54 in CRM
Views
2,160
Comparisons
553
Reviews
1
Average Words per Review
269
Avg. Rating
4.0
Top Comparisons
Compared 16% of the time.
Compared 12% of the time.
Compared 20% of the time.
Compared 17% of the time.
Compared 15% of the time.
Also Known As
Sales Cloud, SFDC, Salesforce
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Salesforce
SugarCRM
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
Offer
Learn more about Salesforce Sales Cloud
Learn more about SugarCRM
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupRedglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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