Salesforce Sales Cloud vs. TalkDesk

Salesforce Sales Cloud is ranked 1st in CRM Customer Engagement Centers with 5 reviews vs TalkDesk which is ranked 20th in CRM Customer Engagement Centers. The top reviewer of Salesforce Sales Cloud writes "You get what you pay for and whilst the enterprise version is not cheap, its worth every penny". Salesforce Sales Cloud is most compared with Pega CRM, QuickBase and Microsoft Dynamics CRM. TalkDesk is most compared with Freshdesk, Salesforce Service Cloud and Oracle Service Cloud.
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Most Helpful Review
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Quotes From Members Comparing Salesforce Sales Cloud vs. TalkDesk

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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295,587 professionals have used our research since 2012.
Ranking
RANKING
Views
17,103
Comparisons
5,868
Reviews
5
Followers
412
Avg. Rating
8.6
Views
249
Comparisons
78
Reviews
0
Followers
55
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Compared 24% of the time.
Compared 12% of the time.
See more Salesforce Sales Cloud competitors »
Compared 38% of the time.
Compared 36% of the time.
Compared 27% of the time.
See more TalkDesk competitors »
Also Known As
Also Known AsSales Cloud, SFDC, Salesforce
Website/Video
Website/VideoSalesforce
TalkDesk
Overview
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

TalkDesk is a Cloud Contact Center Platform that can be Integrated with internal systems to identify your existing customers when they call in and increase agent efficiency. It define exactly how it interacts with the system through the creation of custom objects and leverage Talkdesk's automations framework to configure rules that push call data into the application. It help customers help themselves by implementing a transactional IVR for self-service support. TalkDesk elevates the use of call data by incorporating it into any reporting system, revealing a valuable trends in company's performance by correlating Talkdesk data with data from other systems. And it can be embeded into mobile application to provide users with the ability to request a callback when an agent becomes available.
OFFER
Learn more about Salesforce Sales Cloud
Learn more about TalkDesk
Sample Customers
Sample CustomersCoca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue GroupAnki, Beautylish, Chic by Choice, Uniplaces, Box, Dropbox, Caviar, Prezi, Edmunds, Vaniday, Wahoo Fitness, Surveypal, Whistle, ZipRecruiter
Top Industries
Top Industries
REVIEWERS
Software R&D Company
19%
Healthcare Company
13%
Financial Services Firm
13%
Retailer
13%
VISITORS READING REVIEWS
Marketing Services Firm
12%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
9%
No Data Available
Company Size
Company Size
REVIEWERS
Small Business
61%
Midsize Enterprise
21%
Large Enterprise
18%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
23%
Large Enterprise
45%
No Data Available
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295,587 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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