We performed a comparison between Impartner PRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Allbound, Impartner Software, PartnerStack and others in Partner Relationship Management (PRM)."I find it very easy to use. It has a pretty good UI. I'm relatively new, but I'm able to learn it very quickly. I'm definitely happy with the interface."
"The valuable features are the integration with Salesforce and ease of adding assets."
"I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and design our courses or collaterals for them."
"Since launch, our most valuable feature has been getting individual users to sign up and use our deal registration program, as well as providing a place to see all of our events globally."
"What is our primary use case? Allbound is a partner relationship management tool. We use Allbound to manage content resources, playbooks, commissions, etc. Our enablement schedule is exclusively posted in Allbound. We're also evaluating Allbound's Marketing Development Fund module. We have around 150 users in multiple locations. How has it helped my organization? Business partners are critical for achieving growth, so a PRM solution is essential. It creates a platform for partners to deal with us and access work. They can register an account, log into Allbound, and get a commission. Partners can see important announcements and look at the playbooks. The number of partners has increased significantly, and partner engagement has improved by 10 to 20 percent. Business partners can filter and customize the profile set for them. We can log their activity to see what they have been using. That's a helpful feature we haven't leveraged much because most of our partners sell a whole suite of products. As we evolve and get more partners who specialize in a particular industry or subsection of our product, we will need to add the option to allow partners to filter the most relevant content. Customizing content isn't too difficult or easy. You need to build a case and send it to the Allbound team. We must schedule a call, and it might take one or two sessions to implement customization. Hypothetically, Allbound enables partners to rebrand white-labeled collaterals, but our company policy doesn't allow it. Allbound's Channel Insights feature gives us actionable intelligence on partner engagement. We use it weekly, and we've implemented some custom modules we developed in-house for the partners. That's all listed in Allbound's Channel Insights section, where we can see the number of partners, usage, and activity in the last 30 days. Using Channel Insights, we realized that a partner wasn't using our labels and wasn't engaged, so we started hosting training sessions to increase engagement. What is most valuable? I like Allbound's ease of use. For example, we have been implementing Allbound's Market Development Funds module. It's intuitive and easy for the partners. If the partners want to see which commissions have been paid, that information is readily accessible."
"What I like about the solution is that they have a fast channel of communication for the customer. For every deal, you create a template prospect page, which I found useful in Allbound. You can create a specific page for an end customer or partner, and you can share it with them where they can see playbooks or download some documents created in advance. You have the possibility to see how many times the end customer or partner opened the page that you created. It's like a landing page coded with specific information."
"The self-serve deal registration is excellent; companies can register for deals themselves, and the process is managed through our system."
"The most valuable feature is definitely the deal registration component and the fact that it is reflected on the dashboard. It's nice that our partners have visibility into where the deals they submit stand, in terms of the sales process..."
"I would recommend that others interested in the solution use it because it provides a user-friendly setup process. It's easy to navigate through the setup process."
"The solution has helped us improve all across the board. Everything that we did before PRM was a one-off. We shared the content back and forth through emails. Whenever there was a scope for training or enablement, a mail would be sent on the same. The solution has helped us scale where partners could use opportunities to get trained on our services and products."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management."
"One of the most valuable features is the automation of Sales Cloud. It gives us the ability to easily—without the use of coding—create automation in order for us to do our work a lot more efficiently, whether it's notification reminders or certain automatic processes. There are a lot of things that Sales Cloud can do that, in my opinion, make everyone's jobs a whole lot easier and give them the visibility they need when they require it, when talking to customers and prospecting. It makes the account management process easier as well."
"The automation of Salesforce Sales Cloud makes the process very easier to focus on leads and converts them automatically to accounts, contacts, and opportunities."
"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."
"There are many extremely useful features."
"There is a ton of information on the dashboard. Reports are also there for us. We can analyze information across the team and across a period, such as quarterly or annually."
"I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise."
"On the design side, there could be some more updates to make it look a little bit more modern. We right now use the classic dashboard, but we're switching to the minimal dashboard that's available to try and make the UI look a little bit prettier for our partners. In the design area, there could definitely be some improvements that partners would appreciate."
"The partner finder on the website is not as good as it could be."
"We would like to utilize partner automation more, but there is some troubleshooting and programming that needs to happen in the middleware to enable this."
"People are not able to deactivate members themselves. If someone leaves the organization, partners would like to do it themselves, but currently, they have to ask us."
"They could provide a bit more user and technical training to our team. If I were able to really control the workflows in Allbound, with more of the expertise that they have, I could configure it to be a bit more responsive to our needs."
"I'm not a fan of Allbound's UI for administrators. For example, there are some issues with the report-building tool, and when I'm building a report, it's not always clear what the outcome will be. There are a lot of radio buttons, rather than filtering or being able to select from a list. It's an accordion layout, so I click on one option, and it expands to reveal a radio button selection, which means I can't always choose everything I want. Checkboxes or selecting multiple options from a list is an improvement. Additionally, the report output looks very dated, so the interface needs some love."
"I wish Channel Insights had more intelligence where it not only provides data and stats but also offers more analysis and an extra layer of intelligence on the data that it has."
"Better segmentation in terms of user rights and access. Both internal and external users can be given specific access rights and I don't feel that there are enough options and this impacts reporting and access."
"It would be helpful to have an improved reporting tool in the solution."
"I would like to see some easy ways in retrieving reports, data analytics, etc. The solution needs to be more specific from the data reporting perspective. It would make it easier to drill down by specific partners. It would be interesting to see some integrations and partnerships for the solution where they could make use of the account mapping tools."
"We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard."
"The solution is secure. However, they could always improve on security."
"It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform."
"Its reporting capabilities can be improved. Its reporting interface should be improved to personalize reports."
"The user interface could be more intuitive. I had some challenges with how to convert from a lead to an opportunity."
"Salesforce Sales Cloud overall is too complex. There is too much functionality, it's hard for the user, at the beginning. It takes a lot of time to update the information."
"I would love Salesforce to keep on committing and building out what they call flows. It's their point-and-click version of coding. You don't have to be a coder to create essentially what a developer would have to normally, which is a great feature, but it could still be improved upon."
"When importing from other apps, it gets messy."
Impartner PRM is ranked 2nd in Partner Relationship Management (PRM) with 2 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews. Impartner PRM is rated 8.6, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Impartner PRM writes "A stable and scalable solution for improving partner activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Impartner PRM is most compared with Salesforce PRM, impact.com, PartnerStack, ZINFI PRM and Channeltivity, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
We monitor all Partner Relationship Management (PRM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
