Salesforce Sales Cloud vs Vertical Solutions ContactCenter

Salesforce Sales Cloud is ranked 1st in CRM Customer Engagement Centers with 6 reviews vs Vertical Solutions ContactCenter which is ranked 22nd in CRM Customer Engagement Centers. The top reviewer of Salesforce Sales Cloud writes "You get what you pay for and whilst the enterprise version is not cheap, its worth every penny". Salesforce Sales Cloud is most compared with Pega CRM, QuickBase and Microsoft Dynamics CRM. Vertical Solutions ContactCenter is most compared with WalkMe, Microsoft Dynamics CRM and Oracle Service Cloud.
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Quotes From Members Comparing Salesforce Sales Cloud vs Vertical Solutions ContactCenter

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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CRM Customer Engagement Centers?

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Ranking
RANKING
Views
16,189
Comparisons
7,235
Reviews
7
Followers
656
Avg. Rating
8.6
Views
138
Comparisons
109
Reviews
0
Followers
139
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Pega logo
Compared 24% of the time.
Primary logo rgb purple
Compared 12% of the time.
See more Salesforce Sales Cloud competitors »
See more Vertical Solutions ContactCenter competitors »
Also Known As
Also Known AsSales Cloud, SFDC, SalesforceContactCenter
Website/Video
Website/VideoSalesforce
  • Vendor 7926 screenshot 1526751300
Vertical Solutions
  • Vendor 8210 screenshot 1524949558
OverviewQuestionmark icon
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
OFFER
Learn more about Salesforce Sales Cloud
Learn more about Vertical Solutions ContactCenter
Sample Customers
Sample CustomersCoca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Software R&D Company
25%
Healthcare Company
13%
Financial Services Firm
13%
Retailer
13%
VISITORS READING REVIEWS
Marketing Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
63%
Midsize Enterprise
20%
Large Enterprise
17%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
23%
Large Enterprise
45%
No Data Available

Looking for a deeper dive into
CRM Customer Engagement Centers?

Crm customer engagement centers report from it central station 2018 05 12 thumbnailReport download mockup no thumb

Get key insights from the leading enterprise tech professionals in this detailed and easy to navigate report.

In order to provide you with this free report, we may share your details with up to 3 of our partners. By downloading this report, you agree to our Terms of Service and Privacy Policy.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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