Salesforce Sales Cloud vs. Vertical Solutions ContactCenter

As of February 2019, Salesforce Sales Cloud is ranked 1st in CRM Customer Engagement Centers with 5 reviews vs Vertical Solutions ContactCenter which is ranked 21st in CRM Customer Engagement Centers. The top reviewer of Salesforce Sales Cloud writes "You get what you pay for and whilst the enterprise version is not cheap, its worth every penny". Salesforce Sales Cloud is most compared with Pega CRM, Vlocity and Amdocs CRM. Vertical Solutions ContactCenter is most compared with .
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Most Helpful Review
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Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM Customer Engagement Centers. Updated: February 2019.
316,051 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs.
316,051 professionals have used our research since 2012.
Ranking
Views
17,812
Comparisons
4,785
Reviews
5
Followers
403
Avg. Rating
8.6
Views
152
Comparisons
26
Reviews
0
Followers
53
Avg. Rating
N/A
Top Comparisons
Compared 22% of the time.
Compared 13% of the time.
Also Known As
Sales Cloud, SFDC, SalesforceContactCenter
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Salesforce
Vertical Solutions
Overview

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
Offer
Learn more about Salesforce Sales Cloud
Learn more about Vertical Solutions ContactCenter
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM Customer Engagement Centers. Updated: February 2019.
316,051 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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