We performed a comparison between Salesforce Sales Cloud and Vtiger CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation of Salesforce Sales Cloud makes the process very easier to focus on leads and converts them automatically to accounts, contacts, and opportunities."
"The dashboards and dashboard customization are great."
"One of the most valuable features is the automation of Sales Cloud. It gives us the ability to easily—without the use of coding—create automation in order for us to do our work a lot more efficiently, whether it's notification reminders or certain automatic processes. There are a lot of things that Sales Cloud can do that, in my opinion, make everyone's jobs a whole lot easier and give them the visibility they need when they require it, when talking to customers and prospecting. It makes the account management process easier as well."
"It is a very good tool. There are a lot of interesting features. It is one of the best solutions."
"It is a very stable solution."
"The development cost, maintenance cost, everything will be drastically reduced - unlike traditional infrastructure where we maintain everything on our own."
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions."
"The performance is good, and it is easy to use."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"I would like to see licensing fees reduced in the next release."
"The performance is sometimes slow. There is too much information and this makes it difficult to find the answers we are looking for."
"An area for improvement would be the ease of configuration."
"When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security."
"If they could have convenient APIs into the other parts of the corporation that I wish to share data with, that would be helpful."
"The user interface could be better in Salesforce Sales Cloud because it feels a little heavy."
"Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it."
"The licensing price could be cheaper."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews while Vtiger CRM is ranked 31st in CRM with 3 reviews. Salesforce Sales Cloud is rated 8.4, while Vtiger CRM is rated 7.6. The top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement, whereas Vtiger CRM is most compared with Odoo. See our Salesforce Sales Cloud vs. Vtiger CRM report.
See our list of best CRM vendors and best Sales Force Automation vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
