Salesforce Service Cloud vs Samanage

Salesforce Service Cloud is ranked 9th in Help Desk Software with 2 reviews vs Samanage which is ranked 26th in Help Desk Software. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Salesforce Service Cloud is most compared with ServiceNow, BMC Remedyforce and Microsoft Dynamics CRM. Samanage is most compared with ServiceNow, Freshservice and Zendesk.
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Quotes From Members Comparing Salesforce Service Cloud vs Samanage

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288,321 professionals have used our research since 2012.
Ranking
RANKING
Views
7,701
Comparisons
2,073
Reviews
2
Followers
686
Avg. Rating
9.5
Views
1,614
Comparisons
1,020
Reviews
0
Followers
376
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more Salesforce Service Cloud competitors »
Compared 29% of the time.
Compared 13% of the time.
Compared 4% of the time.
See more Samanage competitors »
Also Known As
Also Known AsService Cloud
Website/Video
Website/VideoSalesforce
Samanage
Overview
Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
OFFER
Learn more about Salesforce Service Cloud
Learn more about Samanage
Sample Customers
Sample CustomersStanley Black & DeckerCoca-ColaActivisionWells FargoSpotifyAldoPhilipsThe Red CrossBlue Shield of CaliforniaSprouts Farmers MarketDirect Energy SolarInspiratoKiva SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Top Industries
Top Industries
REVIEWERS
Manufacturing Company
27%
Marketing Services Firm
18%
Software R&D Company
9%
Comms Service Provider
9%
VISITORS READING REVIEWS
Marketing Services Firm
19%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
10%
No Data Available
Company Size
Company Size
REVIEWERS
Small Business
24%
Midsize Enterprise
36%
Large Enterprise
40%
VISITORS READING REVIEWS
Small Business
37%
Midsize Enterprise
32%
Large Enterprise
32%
No Data Available
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