We performed a comparison between Salesforce Service Cloud and SAP Digital for Customer Engagement [EOL] based on real PeerSpot user reviews.
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Salesforce Service Cloud is ranked 2nd in CRM Customer Engagement Centers with 39 reviews while SAP Digital for Customer Engagement [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers. Salesforce Service Cloud is rated 8.6, while SAP Digital for Customer Engagement [EOL] is rated 0.0. The top reviewer of Salesforce Service Cloud writes "High scalability with good plugins and excellent customer visibility". On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Management, Vlocity and BSI, whereas SAP Digital for Customer Engagement [EOL] is most compared with .
See our list of best CRM Customer Engagement Centers vendors.
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