Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Intelligent service management platform to accelerate service delivery and customer delight
Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).
Salesforce Service Cloud is ranked 5th in CRM Customer Engagement Centers while Service Creatio is ranked 19th in CRM Customer Engagement Centers. Salesforce Service Cloud is rated 0.0, while Service Creatio is rated 0.0. On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Desk, Salesforce Sales Cloud and BMC Remedyforce, whereas Service Creatio is most compared with .
See our list of best CRM Customer Engagement Centers vendors.
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