Compare Salesforce Service Cloud vs. Service Creatio

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Ranking
Views
2,022
Comparisons
1,700
Reviews
0
Average Words per Review
0
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Views
20
Comparisons
8
Reviews
0
Average Words per Review
0
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Also Known As
Service Cloud
bpm’online customer service, bpm’online service enterprise
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Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

Intelligent service management platform to accelerate service delivery and customer delight

Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

Offer
Learn more about Salesforce Service Cloud
Learn more about Service Creatio
Sample Customers
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Health e(fx), People 2.0, Citilink, Dealer eProcess (DEP)
Top Industries
REVIEWERS
Manufacturing Company27%
Marketing Services Firm18%
Computer Software Company9%
Music Company9%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider11%
Media Company5%
Financial Services Firm5%
No Data Available
Company Size
REVIEWERS
Small Business27%
Midsize Enterprise35%
Large Enterprise38%
No Data Available

Salesforce Service Cloud is ranked 3rd in CRM Customer Engagement Centers while Service Creatio is ranked 19th in CRM Customer Engagement Centers. Salesforce Service Cloud is rated 0.0, while Service Creatio is rated 0.0. On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Desk, BMC Remedyforce and Salesforce Sales Cloud, whereas Service Creatio is most compared with .

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.