We performed a comparison between Dameware Remote Support and Salesforce Service Cloud based on real PeerSpot user reviews.
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Dameware Remote Support is ranked 25th in Remote Access while Salesforce Service Cloud is ranked 2nd in CRM Customer Engagement Centers with 38 reviews. Dameware Remote Support is rated 8.6, while Salesforce Service Cloud is rated 8.6. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of Salesforce Service Cloud writes "High scalability with good plugins and excellent customer visibility". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, VNC Connect, N-able Take Control, LogMeIn Pro and ManageEngine ServiceDesk Plus, whereas Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, Vlocity, JIRA Service Management and BSI.
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