Salesforce Service Cloud vs Teamwork Desk

Salesforce Service Cloud is ranked 9th in Help Desk Software with 2 reviews vs Teamwork Desk which is ranked 38th in Help Desk Software. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Salesforce Service Cloud is most compared with ServiceNow, BMC Remedyforce and Microsoft Dynamics CRM. Teamwork Desk is most compared with Zendesk, Freshdesk and Spiceworks.
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Quotes From Members Comparing Salesforce Service Cloud vs Teamwork Desk

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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287,741 professionals have used our research since 2012.
Ranking
RANKING
Views
7,701
Comparisons
2,073
Reviews
2
Followers
686
Avg. Rating
9.5
Views
589
Comparisons
431
Reviews
0
Followers
280
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more Salesforce Service Cloud competitors »
Compared 38% of the time.
Compared 23% of the time.
Compared 8% of the time.
See more Teamwork Desk competitors »
Also Known As
Also Known AsService Cloud
Website/Video
Website/VideoSalesforce
Teamwork
Overview
Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.
OFFER
Learn more about Salesforce Service Cloud
Learn more about Teamwork Desk
Sample Customers
Sample CustomersStanley Black & DeckerCoca-ColaActivisionWells FargoSpotifyAldoPhilipsThe Red CrossBlue Shield of CaliforniaSprouts Farmers MarketDirect Energy SolarInspiratoKiva
Information Not Available
Top Industries
Top Industries
REVIEWERS
Manufacturing Company
27%
Marketing Services Firm
18%
Software R&D Company
9%
Comms Service Provider
9%
VISITORS READING REVIEWS
Marketing Services Firm
19%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
10%
No Data Available
Company Size
Company Size
REVIEWERS
Small Business
24%
Midsize Enterprise
36%
Large Enterprise
40%
VISITORS READING REVIEWS
Small Business
37%
Midsize Enterprise
32%
Large Enterprise
32%
No Data Available
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287,741 professionals have used our research since 2012.
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