Most Helpful Review
Has the ability to quickly add customizable fields that are easily incorporated into the existing framework
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Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Service Cloud and other solutions. Updated: January 2019.
316,473 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
out of 25 in CRM Customer Engagement Centers
out of 43 in Help Desk Software
Compared 33% of the time.
Compared 11% of the time.
Compared 8% of the time.
Compared 69% of the time.
Compared 31% of the time.
Also Known As
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
|Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.|
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|Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva|
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