Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Salesforce Service Cloud is ranked 5th in CRM Customer Engagement Centers while Vlocity is ranked 2nd in Product Configuration and Quoting. Salesforce Service Cloud is rated 0.0, while Vlocity is rated 0.0. On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Desk, Salesforce Sales Cloud and Genesys Cloud, whereas Vlocity is most compared with Salesforce CPQ, Salesforce Sales Cloud, CloudSense, Apttus and Oracle CPQ Cloud.
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