"Licensing can be complex and confusing."
"The price should be lower."
"The price of the solution could be better. My organization has an enterprise annual license with Microsoft which provides us support."
Samanage is ranked 35th in Help Desk Software while SCSM is ranked 6th in Help Desk Software with 11 reviews. Samanage is rated 0.0, while SCSM is rated 6.6. On the other hand, the top reviewer of SCSM writes "Good flexibility and integration abilities but the interface needs improvement ". Samanage is most compared with ServiceNow and JIRA Service Management, whereas SCSM is most compared with ServiceNow, JIRA Service Management, ManageEngine ServiceDesk Plus, BeyondTrust Remote Support and BMC Helix ITSM.
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