Samanage vs. ServiceNow

Samanage is ranked 27th in Help Desk Software vs ServiceNow which is ranked 1st in Help Desk Software with 17 reviews. The top reviewer of ServiceNow writes "We've been looking at a means to provide a service catalog experience to the business as a whole". Samanage is most compared with ServiceNow, Freshservice and Zendesk. ServiceNow is most compared with BMC Helix Remedy, Micro Focus Service Manager and Zendesk.
Cancel
You must select at least 2 products to compare!
+Add products to compare
Most Helpful Review
Use Samanage? Share your opinion.
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software.
291,977 professionals have used our research since 2012.

Quotes From Members Comparing Samanage vs. ServiceNow

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

Read more »

report
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
291,977 professionals have used our research since 2012.
Ranking
RANKING
Views
1,639
Comparisons
980
Reviews
0
Followers
253
Avg. Rating
N/A
Views
64,973
Comparisons
24,596
Reviews
17
Followers
1,367
Avg. Rating
8.5
Top Comparisons
Top Comparisons
Compared 30% of the time.
Compared 13% of the time.
Compared 4% of the time.
See more Samanage competitors »
Compared 16% of the time.
Compared 6% of the time.
See more ServiceNow competitors »
Website/Video
Website/VideoSamanage
ServiceNow
Overview
Overview"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

OFFER
Learn more about Samanage
Learn more about ServiceNow
Sample Customers
Sample CustomersSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
Top Industries
No Data Available
REVIEWERS
Healthcare Company
16%
Financial Services Firm
14%
Insurance Company
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
18%
Energy/Utilities Company
7%
Manufacturing Company
7%
University
6%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
13%
Midsize Enterprise
11%
Large Enterprise
76%
VISITORS READING REVIEWS
Small Business
15%
Midsize Enterprise
21%
Large Enterprise
64%
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software.
Download now
291,977 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email