Samanage vs. ServiceNow

Samanage is ranked 23rd in Help Desk Software vs ServiceNow which is ranked 1st in Help Desk Software with 17 reviews. The top reviewer of ServiceNow writes "We've been looking at a means to provide a service catalog experience to the business as a whole". Samanage is most compared with ServiceNow, Freshservice and Zendesk. ServiceNow is most compared with BMC Helix Remedy, Micro Focus Service Manager and Zendesk.
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Quotes From Members Comparing Samanage vs. ServiceNow

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Pricing and Cost Advice
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It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Ranking
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1,712
Comparisons
842
Reviews
0
Followers
235
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N/A
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68,833
Comparisons
24,573
Reviews
18
Followers
1,279
Avg. Rating
8.6
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0
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0
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1
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1
Avg. Rating
5.0
Top Comparisons
Compared 30% of the time.
Compared 13% of the time.
Compared 5% of the time.
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Compared 16% of the time.
Compared 6% of the time.
See more ServiceNow competitors »
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Samanage
ServiceNow
Null Vendor
Overview
"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

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Sample Customers
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
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