We performed a comparison between Dameware Remote Support and Samanage based on real PeerSpot user reviews.
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Dameware Remote Support is ranked 26th in Remote Access while Samanage is ranked 26th in Help Desk Software with 3 reviews. Dameware Remote Support is rated 8.6, while Samanage is rated 7.6. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, ManageEngine ServiceDesk Plus and Splashtop Remote Support, whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk, Freshservice and JIRA Service Management.
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