Compare Samanage vs. Spiceworks

Samanage is ranked 27th in Help Desk Software while Spiceworks is ranked 9th in Help Desk Software with 2 reviews. Samanage is rated 0, while Spiceworks is rated 9.6. On the other hand, the top reviewer of Spiceworks writes "Great asset management features in a free solution that's easy to set up". Samanage is most compared with ServiceNow, Freshservice and JIRA Service Desk, whereas Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI.
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CA Service Desk Manager Logo
4,098 views|1,736 comparisons
Samanage Logo
703 views|606 comparisons
Spiceworks Logo
4,065 views|2,553 comparisons
Most Helpful Review
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Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019.
384,324 professionals have used our research since 2012.
Quotes From Members

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Top Comparisons
Compared 55% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 36% of the time.
Compared 12% of the time.
Compared 6% of the time.
Also Known As
Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight
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CA (A Broadcom Company)
Samanage
Spiceworks
Overview

Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.

Learn More: https://www.ca.com/us/products...

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
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Learn more about CA Service Desk Manager
Learn more about Samanage
Learn more about Spiceworks
Sample Customers
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, StefaniniSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
REVIEWERS
Healthcare Company29%
Financial Services Firm20%
Government8%
Transportation Company4%
VISITORS READING REVIEWS
Software R&D Company31%
Insurance Company10%
Comms Service Provider8%
Financial Services Firm8%
No Data Available
REVIEWERS
Manufacturing Company12%
Non Profit8%
K 12 Educational Company Or School8%
Hospitality Company8%
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019.
384,324 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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