Samanage vs Spiceworks

Samanage is 15th in Help Desk Software, and Spiceworks is 6th in Help Desk Software. The top reviewer of Samanage writes "It's not only taken over asset and inventory management, but it also has the ability to function across departments. However, some of the reporting metrics could be improved for more granularity.". The top reviewer of Spiceworks writes "​Tracking common issues has been improved.​​". Samanage is most often compared with ServiceNow, Freshservice and Spiceworks. Spiceworks is most often compared with Zabbix, Nagios XI and JIRA Service Desk. See also Samanage Reviews, Spiceworks Reviews, and our list of Best Help Desk Software Companies.
21541
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Based on 1 review.
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Spiceworks
Based on 26 reviews.
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Most Helpful Review
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Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
239,056 professionals have used our research on 5,957 solutions.
Ranking
RANKING
Views
2,053
Comparisons
1,386
Reviews
1
Followers
672
Avg. Rating
7.0
Views
15,103
Comparisons
6,639
Reviews
26
Followers
994
Avg. Rating
7.8
Top Comparisons
Top Comparisons
Servicenow
Compared 4% of the time.
Unnamed
Compared 2% of the time.
Spiceworks
Compared 2% of the time.
See more Samanage competitors »
Zabbix logo twitter bigger
Compared 8% of the time.
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Compared 7% of the time.
Charlie cmyk cyan
Compared 3% of the time.
See more Spiceworks competitors »
Website
WebsiteSamanageSpiceworks
OverviewQuestionmark icon
Overview"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Sample Customers
Sample CustomersSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Quotes From Members Comparing Samanage vs Spiceworks
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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