Samanage vs. Zendesk

As of February 2019, Samanage is ranked 23rd in Help Desk Software vs Zendesk which is ranked 6th in Help Desk Software with 3 reviews. The top reviewer of Zendesk writes "Its set up makes it easier for everyone to use. ". Samanage is most compared with ServiceNow, Freshservice and TOPdesk. Zendesk is most compared with ServiceNow, JIRA Service Desk and Freshdesk.
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Samanage Logo
1,793 views|727 comparisons
Zendesk Logo
18,251 views|4,014 comparisons
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: February 2019.
316,473 professionals have used our research since 2012.
Quotes From Members

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316,473 professionals have used our research since 2012.
Ranking
23rd
out of 43 in Help Desk Software
Views
1,793
Comparisons
727
Reviews
0
Followers
236
Avg. Rating
N/A
6th
out of 43 in Help Desk Software
Views
18,251
Comparisons
4,014
Reviews
3
Followers
934
Avg. Rating
8.7
Top Comparisons
Compared 45% of the time.
Compared 14% of the time.
Compared 8% of the time.
Compared 32% of the time.
Compared 11% of the time.
Compared 8% of the time.
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Samanage
Zendesk
Overview
"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
No Data Available
REVIEWERS
Software R&D Company25%
Financial Services Firm15%
Non Profit10%
Marketing Services Firm10%
VISITORS READING REVIEWS
Financial Services Firm27%
Marketing Services Firm16%
Newspaper8%
Non Tech Company6%
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: February 2019.
316,473 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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