Samanage vs. Zendesk

Samanage is ranked 27th in Help Desk Software vs Zendesk which is ranked 5th in Help Desk Software with 3 reviews. The top reviewer of Zendesk writes "Its set up makes it easier for everyone to use. ". Samanage is most compared with ServiceNow, Freshservice and Zendesk. Zendesk is most compared with ServiceNow, JIRA Service Desk and TOPdesk.
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Quotes From Members Comparing Samanage vs. Zendesk

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291,675 professionals have used our research since 2012.
Ranking
RANKING
Views
1,639
Comparisons
980
Reviews
0
Followers
253
Avg. Rating
N/A
Views
17,305
Comparisons
4,626
Reviews
3
Followers
1,046
Avg. Rating
8.7
Top Comparisons
Top Comparisons
Compared 29% of the time.
Compared 13% of the time.
Compared 4% of the time.
See more Samanage competitors »
Compared 28% of the time.
Compared 15% of the time.
Compared 5% of the time.
See more Zendesk competitors »
Website/Video
Website/VideoSamanage
Zendesk
Overview
Overview"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
Sample CustomersSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
Top Industries
No Data Available
REVIEWERS
Software R&D Company
25%
Financial Services Firm
15%
Marketing Services Firm
10%
Non Profit
10%
VISITORS READING REVIEWS
Media Company
15%
Financial Services Firm
13%
Comms Service Provider
8%
Marketing Services Firm
6%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
38%
Midsize Enterprise
44%
Large Enterprise
18%
VISITORS READING REVIEWS
Small Business
38%
Midsize Enterprise
27%
Large Enterprise
35%
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