We performed a comparison between GEP SMART and SAP Ariba Procurement based on real PeerSpot user reviews.
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"It's user-friendly, in terms of the design of the tool."
"One of the most valuable features is the opportunity-identification through the spend analytics. Another is around the RFX options to benchmark various pre-qualified vendors that are invited to participate."
"The spend module is really amazing and lightning-fast. It can give even the most novice of analysts access to the information needed and the ability to tweak it the way they want to see it. It has a lot of flexibility."
"I love it because everything is done within the contract module. The previous tool that we had really acted more as a repository, whereas this is the lifecycle. Once a business owner gets to the point where they want to enter into a contractual relationship with a party, from that point, including the drafting of it through to the signature on it, it covers the lifecycle. It's from the beginning to the end to even the archiving. It's all done within the tool, including e-signature."
"On the spend side, it's integrated with our accounting system and has bimonthly uploads of data. So we have pretty current spend information that we can access and build reports on."
"The one we use the most is the sourcing module... It's really easy to use. You don't have to train vendors. You can add a new vendor at any time, and that vendor will get an email saying, "You've been selected to participate in our RFP, and you do X to get your ID set up." That works really well."
"The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."
"We operate with three different systems that input data. The fact that GEP consolidates all that information into one place is a big deal for us. It streamlines that data for us."
"The best features are the ease of use and the workflow management that allows me to understand every step in the approval process so that I can forecast the time through my request and its approval."
"It is one of the best tools in the market."
"I like the guided buying features."
"It is a stable solution."
"Ariba allows us to manage our suppliers seamlessly."
"I'd like to see drag-and-drop reporting. They have the old model for reports where you have to click the "run" button. The thing runs and then you have to export it to PowerPoint."
"The loading of the contracts could be a little bit easier. I'd like to see a little bit more of AI brought in, to the point that it's actually reading the contract and automating some things, like expiration dates and renewal terms. That is an area for improvement."
"We had a lot of challenges and disagreements with SMART. It's been a long road, for sure, on the contract side. There is a little bit of pushback on their part when we need stuff done. Things aren't done very efficiently. I'm still waiting on some changes that were requested well over a year-and-a-half ago."
"The manuals, especially the ones for the suppliers, are currently available only in English. If these can also be translated into different languages, that would be excellent."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost. IT cost has various components to it and if I want a vendor to be able to reply about cost related to IT, I would have to create that template. If I want them to tell me the hardware costs, the software costs, the professional services costs, the cloud or subscription costs, etc., I would have to build that template myself. Once I built it, I could save it and use it again and again. But sometimes building a template takes a lot of time."
"There are certain things within the contracts module — how to upload the line items, for example — that could be done to make that utility a little more user-friendly, a little more like the sourcing module."
"I want to see continued investment in analytics and reporting."
"Their contracts module is kind of clunky and It took a while for them to correct some of the basic functionality, some of the "Contract Management 101" functions, but it seems to be coming around. It wasn't working the way we'd expected."
"I would like the solution to be more automatic."
"Ariba Procurement tends to integrate best with other SAP products and is harder to work with if you have non-SAP products in your architecture."
"They should make the solution more user-friendly."
"SAP could make it easier for people to become SAP Ariba consultants within the SAP ecosystem."
"I would like to see more reports coming out of Ariba and more insights because it has to work in connection with SAP. So unless I run SAP and Ariba, I have to run. I am not able to see the utility of Ariba."
Earn 20 points
GEP SMART is ranked 4th in Procurement Software while SAP Ariba Procurement is ranked 1st in Procurement Software with 8 reviews. GEP SMART is rated 8.4, while SAP Ariba Procurement is rated 7.6. The top reviewer of GEP SMART writes "Provides us with more frequent, fresh spend data and alerts us about contract renewals". On the other hand, the top reviewer of SAP Ariba Procurement writes "Easy to use but lacks advanced features". GEP SMART is most compared with Zycus Source to Pay Suite and Coupa Procure, whereas SAP Ariba Procurement is most compared with SAP Fieldglass, Oracle Procurement Cloud, Oracle E-Business Suite iProcurement, Coupa Procure and Zycus Source to Pay Suite.
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