SAP BusinessObjects Business Intelligence Platform vs SAP Crystal Reports comparison

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Executive Summary

We performed a comparison between SAP BusinessObjects Business Intelligence Platform and SAP Crystal Reports based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable and robust. It has pretty direct integration with SAP ERP. It is easy to use.""I have seen improvement in our work after using the solution.""The development using SAP BusinessObjects Business Intelligence Platform is very good.""The features which the solution has been awesome. The way the data is fetched from the database, and the queries are executed, is unique using the Universe of Business Objects. That makes it unique and we could not find another solution that functions in a similar way. It's has a great way of receiving and executing queries.""The feature that allows pivot users to create the report dashboards and run them when they want with a lot of flexibility with the drill-downs is very useful. The drill-down features are very good because, in other solutions, such as Excel, you have to create separate pivot tables and a lot of other operations to do drill-downs. SAP BusinessObjects Business Intelligence Platform tool does the drill-downs automatically. Overall the solution is user-friendly and has a lot of drag and drop features.""Business analytics are the most valuable features of this solution; I don't have experience with the other functional features offered.""We find that we can scale it as needed.""The web intelligence reporting tool and universe designer are the most valuable aspects of the solution."

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"The initial setup of the solution is pretty easy.""We use SAP Crystal Reports for operational reporting.""I find Crystal Reports very easy to use, even for a non-technical person.""The most valuable feature of the solution is that it is a fantastic way of generating reports.""It is an user-friendly solution.""SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs.""The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."

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Cons
"It could be a lighter solution.""Over the years, the product tends to rename and rebrand itself and change its direction. This is a deficit of the solution.""It would be good if they could integrate the possibility for end users to create end models for themselves that they can use, especially for site operators, and if they could provide the end user not only the self-service BI, but also the self-service analytics, based on a predefined model, the same way that Oracle did.""More thorough testing of Service Packs before release.""Its price should be better. It is expensive and not cost-effective. It should also be improved in terms of end-user experience. It requires further improvements for usability and ease of use. It should have more dashboarding metrics and much faster integration with ERP so that when you double click, you can instantly see the scenario-based result.""Its data visualization tool is not as good as Power BI and Tableau. Currently, for data visualization, you need to spend more money to buy another solution such as Power BI or Tableau. It is also very hard to integrate it with other third-party solutions. Its integration with other solutions should be improved.""SAP BusinessObjects Business Intelligence Platform has to be improved performance-wise. The look and feel of this application, its scalability, setup, and technical support also need improvement.""The interface could be slicker and more user-friendly."

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"SAP Crystal Reports should provide better support for dynamic connectors.""There could be improvements made to the analytics capabilities.""If at all possible, a little bit of improvement on the analytical side is needed.""SAP Crystal Reports has some compatibility issues with third-party products.""A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code.""It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.""The financing part needs improvement."

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Pricing and Cost Advice
  • "Just work with SAP to make sure you have enough licenses but don't go overboard."
  • "​It is not an expensive platform. The licensing is for a package of users starting at 10 users."
  • "It has an option of a Cloud Platform (SAP Analytics Cloud) which has a lower price than the on-premise platform, and you can buy individual licences per user.​"
  • "Depending on your size, try to stick with SAP BusinessObjects BI Edge. Most people tend to overthink the licensing. Remember that one concurrent user means that one person can be performing a task at a given time. That does not mean that only one user can be on the system at a time, it means that only one person can be refreshing a report or designing a dashboard. There are tons of ways you can access your data or reports without consuming a license. I've seen cases where five concurrent licenses support thousands of users."
  • "There's no additional charge for a Development environment license, so build an additional development server."
  • "Its price is fair."
  • "It is not cost-effective. It is expensive."
  • "I have always found SAP BI to be expensive. It is expensive even when you compare SAP BI Cloud with Microsoft Power BI. Power BI is probably around $9.99 per month, and the cheapest SAP BI is around $20, which is double. In terms of price, Power BI is definitely a lot better. If you have budget issues, you may want to go for Power BI."
  • More SAP BusinessObjects Business Intelligence Platform Pricing and Cost Advice →

  • "This product costs a lot of money."
  • "I feel that SAP Crystal Reports is a reasonably priced product."
  • "We pay fifteen hundred dollars as licensing fee."
  • "The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
  • "SAP Crystal Reports is a very expensive solution."
  • More SAP Crystal Reports Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    A quick look at the whole idea on another weblogs gives you a sense that all of them just talked about very brief things like report refresh feature in BO or cube feature in MS Analysis Service. I choose MS BI and I want to share my reasons and opinions on why I choose it and give you another quick but a little deeper compare on these two BI platforms. As we all know both Business Objects and Microsoft are big companies who are working on BI solutions and both have their own advantages. It’s not true to compare them in term of which one is better, we have to check what is our requirements and then depend on requirements take the decision whether MS or BO. A vision like this could help us relief from religious decisions against a software or technology. In a BI architect first of all we have the data store level, I mean the storage of the raw data not the stage or olap cubes or universe data source, I mean the first place of our data. This is important to know that where your raw data is and what is the type of storage used to store them. Whether file system or Access or Fox database or a complex database solution like oracle, sqlserver or a web service can made our place of raw data. We have to check our tools against them; check to see which one gives us a smooth way to transfer them among ETL process to destination. So take a look at what Business Objects gives us. There is a Data Integration platform in Business objects but the problem is that you have to buy that… Read more →
    Questions from the Community
    Top Answer:There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows:  1) If you have legacies of SAP, Oracle  - look for SAP… more »
    Top Answer:Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it… more »
    Top Answer:What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process.
    Top Answer:SAP Crystal Reports should provide better support for dynamic connectors. The solution should export reports to Excel in a real Excel format and not in a paper-oriented way. The solution should… more »
    Top Answer:We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar, there might be some enhancements or additional features to look forward to in… more »
    Top Answer:We use SAP Crystal Reports for operational reporting.
    Ranking
    Views
    8,854
    Comparisons
    6,867
    Reviews
    15
    Average Words per Review
    562
    Rating
    7.9
    9th
    out of 50 in Reporting
    Views
    3,532
    Comparisons
    2,791
    Reviews
    6
    Average Words per Review
    416
    Rating
    8.5
    Comparisons
    Also Known As
    SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
    Learn More
    Overview

    SAP BusinessObjects Business Intelligence Platform is a versatile and flexible solution for reporting and dashboards, focusing on analytics and ad hoc reporting. It can be deployed on-premise or in the cloud. The solution includes tools such as Web Intelligence, Crystal Reports, SAP Lumira, and Analytical Cloud and is primarily used for comprehensive business intelligence reporting.

    The most valuable features include excellent reporting features, good technical support, scalability, and the ability to translate database data into business language. The solution has helped organizations by providing analytics, monitoring KPIs, and making important decisions as a financial business.

    SAP BusinessObjects Business Intelligence Key Features

    • Central management: Access all your BI from a single, central launchpad that can be customized to meet user-specific needs. The launchpad provides business users with access to all their BI tools, reports, notifications, and applications in a single place. This includes the ability to launch SAP Analytics Cloud.

    • Data visualization and analytics: Create powerful visualizations, dashboards, and applications to assess risk, improve efficiency, identify opportunities, and enable users to analyze developments and data. Business insights can be shared with colleagues across enterprises.

    • Integration with Microsoft Office: Integrate with SAP Business Warehouse and SAP HANA to power real-time analytics. For large-scale data analysis, you can integrate with Microsoft Excel to discover in-depth business insights and forecasts. Data analytics information can also be embedded into Microsoft PowerPoint presentations.

    • Cloud support: Extend and expand your BI on the cloud. SAP Analytics Cloud connects your BI to the cloud and offers enterprise planning and advanced analytics from a single online solution.

    Reviews from Real Users

    SAP BusinessObjects BI stands out among its competitors for a number of reasons. Several major ones are its user-friendly dashboard, its impressive reporting and analytic features, and its ability to integrate with multiple solutions.

    A managing partner at a tech services company writes, "One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."

    An associate manager at a consultancy notes, "It provides flexibility for creating reports. It is very good for creating highly complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."

    A manager of data analytics and interfaces at a healthcare company says, "It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. It has great visualization. 

    Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

    Click here for a free trial

    Sample Customers
    SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
    City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
    Top Industries
    REVIEWERS
    Manufacturing Company18%
    Healthcare Company11%
    Energy/Utilities Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm17%
    Healthcare Company17%
    Construction Company8%
    Government8%
    VISITORS READING REVIEWS
    Government10%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise71%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    BI (Business Intelligence) Tools
    April 2024
    Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    SAP BusinessObjects Business Intelligence Platform is ranked 6th in BI (Business Intelligence) Tools with 102 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. SAP BusinessObjects Business Intelligence Platform is rated 7.8, while SAP Crystal Reports is rated 8.4. The top reviewer of SAP BusinessObjects Business Intelligence Platform writes "Web intelligence will work with any amount of data even if you have 10 million rows". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". SAP BusinessObjects Business Intelligence Platform is most compared with SAP Analytics Cloud, Microsoft Power BI, Oracle OBIEE, IBM Cognos and SAS Visual Analytics, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, Microsoft SQL Server Reporting Services, IBM Cognos and MicroStrategy.

    We monitor all BI (Business Intelligence) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.