Compare SAP CRM Service vs. ServiceMax

SAP CRM Service is ranked 11th in Field Service Management while ServiceMax is ranked 3rd in Field Service Management. SAP CRM Service is rated 0, while ServiceMax is rated 0. On the other hand, SAP CRM Service is most compared with ServiceMax, whereas ServiceMax is most compared with ClickSoftware, SAP CRM Service and Servigistics.
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SAP CRM Service Logo
173 views|142 comparisons
ServiceMax Logo
1,266 views|358 comparisons
Ranking
11th
Views
173
Comparisons
142
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
Views
1,266
Comparisons
358
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 100% of the time.
Compared 24% of the time.
Compared 23% of the time.
Compared 21% of the time.
Also Known As
CRM Service
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SAP
ServiceMax
Overview
SAP CRM Service Management rapid-deployment solution provides support for service agents and managers handling customer issues; field service planning, execution, and confirmation; complaints and returns management and solution selling. Preconfigured functionality and templates accelerate implementation time. The preconfigured solution enables you to quickly and affordably implement CRM functionality for field service as well as complaints and returns management and service selling. The SAP CRM Service Management rapid-deployment solution lowers total cost of ownership through standard integration with SAP ERP. With access to real-time information when and where it's needed, field service professionals are better equipped to resolve customer issues during the first visit.ServiceMax is the leading field service management solution for a new era of mobile business. We optimize end-to-end field service operations including: workforce optimization, advanced scheduling and dispatch, parts logistics, inventory amp; depot repair, installed base entitlements, and social collaboration to ensure customers of all sizes such as Dupont, Elekta, and McKinley Equipment deliver flawless field service.
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Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB)Tundra Solutions, Mechdyne, Topcon, Nautilus, Westmor, Daikin, Skedaddle, Samsa Mechanical, James Automation, McKinley Equipment, Kinetico, Solta Medical, Stream Information
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