Compare SAP CRM vs. SAP Digital for Customer Engagement

SAP CRM is ranked 6th in CRM Customer Engagement Centers with 1 review while SAP Digital for Customer Engagement which is ranked 22nd in CRM Customer Engagement Centers. SAP CRM is rated 7.0, while SAP Digital for Customer Engagement is rated 0. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". On the other hand, SAP CRM is most compared with Microsoft Dynamics CRM, BrandMuscle and SAP Hybris Sales Cloud, whereas SAP Digital for Customer Engagement is most compared with .
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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Ranking
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4,765
Comparisons
1,587
Reviews
1
Average Words per Review
410
Avg. Rating
7.0
Views
146
Comparisons
17
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 30% of the time.
Compared 18% of the time.
Compared 7% of the time.
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Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

SAP Digital for Customer Engagement built stronger relationships with customers by engaging them at every touch point throughout their journey. Partnering with SAP Hybris solutions gets the latest technologies to redefine customer engagements. It delivers the same experience across time and channels giving customers consistent rich personalized content, engaging them through their customer journey. It give customers the simple, enjoyable shopping experiences they demand through accessing the CRM tools and insights you need to delight customers anywhere, any time, on any device. SAP Digital for Customer Engagement breaks down information silos to understand customer issues and discover new opportunities to nurture the customer relationship.
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Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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