Compare SAP CRM vs. Service Creatio

SAP CRM is ranked 4th in CRM with 1 review while Service Creatio is ranked 13th in CRM Customer Engagement Centers. SAP CRM is rated 7.0, while Service Creatio is rated 0. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". On the other hand, SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Siebel CRM, Oracle CRM and Pega CRM, whereas Service Creatio is most compared with .
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SAP CRM Logo
1,951 views|1,517 comparisons
Service Creatio Logo
22 views|4 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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430,376 professionals have used our research since 2012.
Ranking
4th
out of 71 in CRM
Views
1,951
Comparisons
1,517
Reviews
1
Average Words per Review
415
Avg. Rating
7.0
Views
22
Comparisons
4
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 56% of the time.
Compared 14% of the time.
Compared 10% of the time.
Compared 6% of the time.
Compared 5% of the time.
Also Known As
bpm’online customer service, bpm’online service enterprise
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SAP
Creatio
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Intelligent service management platform to accelerate service delivery and customer delight

Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

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Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Health e(fx), People 2.0, Citilink, Dealer eProcess (DEP)

See our list of .

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.