Compare SAP CRM vs. Siebel CRM

Cancel
You must select at least 2 products to compare!
SAP CRM Logo
1,807 views|1,386 comparisons
Siebel CRM Logo
1,535 views|1,210 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is stable."

More SAP CRM Pros »

"The solution's order management pack is quite fantastic."

More Siebel CRM Pros »

Cons
"It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX (user experience) to make it easier to navigate and easier to use."

More SAP CRM Cons »

"The solution itself is very heavy."

More Siebel CRM Cons »

report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
479,323 professionals have used our research since 2012.
Questions from the Community
Top Answer: The solution is stable.
Top Answer: I don't have any insights into pricing. It's not part of my job. I'm not in accounting, so I never see any pricing or know how much the company pays.
Top Answer: I can't think of a feature that is lacking. For us, it has everything we need. It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX… more »
Top Answer: The solution's order management pack is quite fantastic.
Top Answer: The solution itself is very heavy. If Oracle can provide a better cloud version, they could provide a cloud dated version that can be deployed on a microservice. There needs to be a way to move things… more »
Top Answer: We primarily use the solution to get an almost 360-degree view of a customer. If you can see a customer, you can have a view of all the technical assets which the customer has. We use product… more »
Ranking
4th
out of 66 in CRM
Views
1,807
Comparisons
1,386
Reviews
1
Average Words per Review
418
Rating
8.0
5th
out of 66 in CRM
Views
1,535
Comparisons
1,210
Reviews
1
Average Words per Review
558
Rating
7.0
Popular Comparisons
Learn More
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
Offer
Learn more about SAP CRM
Learn more about Siebel CRM
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Top Industries
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company21%
Energy/Utilities Company7%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider24%
Energy/Utilities Company5%
Media Company3%

SAP CRM is ranked 4th in CRM with 1 review while Siebel CRM is ranked 5th in CRM with 1 review. SAP CRM is rated 8.0, while Siebel CRM is rated 7.0. The top reviewer of SAP CRM writes "Scalable and stable with a good dashboard". On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Oracle CRM, Vlocity and SAS Customer Intelligence 360, whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle CRM, Oracle Service Cloud and Salesforce Sales Cloud.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.