Compare SAP CRM vs. Siebel CRM

SAP CRM is ranked 4th in CRM with 1 review while Siebel CRM is ranked 5th in CRM with 1 review. SAP CRM is rated 7.0, while Siebel CRM is rated 7.0. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Oracle CRM, Pega CRM and NetSuite CRM+, whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud, Pega CRM, Oracle CRM and Vlocity.
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SAP CRM Logo
1,951 views|1,517 comparisons
Siebel CRM Logo
1,469 views|1,216 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.

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The solution's order management pack is quite fantastic.

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Cons
They should improve the design to make it more appealing to users.

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The solution itself is very heavy.

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Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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Ranking
4th
out of 71 in CRM
Views
1,951
Comparisons
1,517
Reviews
1
Average Words per Review
415
Avg. Rating
7.0
5th
out of 71 in CRM
Views
1,469
Comparisons
1,216
Reviews
1
Average Words per Review
558
Avg. Rating
7.0
Popular Comparisons
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Compared 13% of the time.
Compared 13% of the time.
Compared 8% of the time.
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Oracle
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
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Learn more about SAP CRM
Learn more about Siebel CRM
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.