SAP CRM vs. Siebel CRM

SAP CRM is ranked 7th in CRM with 1 review vs Siebel CRM which is ranked 5th in CRM with 1 review. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". The top reviewer of Siebel CRM writes "A strong database model which needs improvement in UX/UI". SAP CRM is most compared with Microsoft Dynamics CRM, Pega CRM and SAS Campaign Management. Siebel CRM is most compared with Microsoft Dynamics CRM, Pega CRM and Oracle Service Cloud.
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Most Helpful Review
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Quotes From Members Comparing SAP CRM vs. Siebel CRM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.

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Siebel CRM has a strong database model, workflow and integration tools.

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Cons
They should improve the design to make it more appealing to users.

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However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities.

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Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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295,561 professionals have used our research since 2012.
Ranking
RANKING
Views
3,810
Comparisons
2,005
Reviews
1
Followers
186
Avg. Rating
7.0
Views
3,582
Comparisons
2,194
Reviews
1
Followers
237
Avg. Rating
7.0
Top Comparisons
Top Comparisons
Compared 28% of the time.
Compared 13% of the time.
Compared 7% of the time.
See more SAP CRM competitors »
Compared 38% of the time.
Compared 11% of the time.
Compared 11% of the time.
See more Siebel CRM competitors »
Website/Video
Website/VideoSAP
Oracle
Overview
OverviewSAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
OFFER
Learn more about SAP CRM
Learn more about Siebel CRM
Sample Customers
Sample CustomersBrau Union €sterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Mªnchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Top Industries
Top Industries
No Data Available
VISITORS READING REVIEWS
Marketing Services Firm
21%
Financial Services Firm
13%
Comms Service Provider
12%
University
6%
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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