SAP CRM vs. Siebel CRM

SAP CRM is ranked 7th in CRM with 1 review vs Siebel CRM which is ranked 5th in CRM with 1 review. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". The top reviewer of Siebel CRM writes "A strong database model which needs improvement in UX/UI". SAP CRM is most compared with Microsoft Dynamics CRM, Pega CRM and SAS Campaign Management. Siebel CRM is most compared with Microsoft Dynamics CRM, Pega CRM and Oracle Service Cloud.

SAP CRM

Siebel CRM

18243

SAP CRM

Based on 1 review.

18348

Siebel CRM

Based on 1 review.

Most Helpful Review

Andray Sander

Mobile Application Developer at a tech services company

Provides reporting and visualization which helps in decision-making. The design needs improvement.

SAP CRM has improved our sales activities by providing accurate information about the customers which assists the sales team to close deals. It has... Read more »

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Quotes From Members Comparing SAP CRM vs. Siebel CRM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales. Read more »	Siebel CRM has a strong database model, workflow and integration tools. Read more »
Cons
They should improve the design to make it more appealing to users. Read more »	However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities. Read more »

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue. Read more »	Information Not Available

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Ranking
RANKING	7th out of 52 In CRM Views 3,810 Comparisons 2,005 Reviews 1 Followers 186 Avg. Rating 7.0	5th out of 52 In CRM Views 3,582 Comparisons 2,194 Reviews 1 Followers 237 Avg. Rating 7.0
Top Comparisons
Top Comparisons	Microsoft Dynamics CRM vs. SAP CRM Compared 28% of the time. Pega CRM vs. SAP CRM Compared 13% of the time. SAS Campaign Management vs. SAP CRM Compared 7% of the time. See more SAP CRM competitors »	Microsoft Dynamics CRM vs. Siebel CRM Compared 38% of the time. Pega CRM vs. Siebel CRM Compared 11% of the time. Oracle Service Cloud vs. Siebel CRM Compared 11% of the time. See more Siebel CRM competitors »

Website/Video
Website/Video	SAP	Oracle
Overview
Overview	SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.	Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
OFFER
Learn more about SAP CRM Learn More	Learn more about Siebel CRM Learn More
Sample Customers
Sample Customers	Brau Union €sterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Mªnchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.	Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Top Industries
Top Industries	No Data Available	VISITORS READING REVIEWS Marketing Services Firm 21% Financial Services Firm 13% Comms Service Provider 12% University 6%

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See also SAP CRM Reviews, Siebel CRM Reviews, and our list of Best CRM Companies.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.