SAP CRM vs. Siebel CRM

SAP CRM is ranked 6th in CRM with 1 review vs Siebel CRM which is ranked 4th in CRM with 1 review. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". The top reviewer of Siebel CRM writes "A strong database model which needs improvement in UX/UI". SAP CRM is most compared with Microsoft Dynamics CRM, BrandMuscle and Pega CRM. Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud and Pega CRM.
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SAP CRM Logo
SAP CRM
Read 1 SAP CRM review.
4,135 views|1,704 comparisons
Siebel CRM Logo
Siebel CRM
Read 1 Siebel CRM review.
3,760 views|1,883 comparisons
Most Helpful Review
Andray Sander
Provides reporting and visualization which helps in decision-making. The design needs improvement.
SAP CRM has improved our sales activities by providing accurate information about the customers which assists the sales team to close deals. It has... Read more »
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.

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Siebel CRM has a strong database model, workflow and integration tools.

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Cons
They should improve the design to make it more appealing to users.

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However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities.

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Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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Information Not Available
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310,151 professionals have used our research since 2012.
Ranking
6th
out of 52 in CRM
Views
4,135
Comparisons
1,704
Reviews
1
Followers
192
Avg. Rating
7.0
4th
out of 52 in CRM
Views
3,760
Comparisons
1,883
Reviews
1
Followers
219
Avg. Rating
7.0
Top Comparisons
Microsoft Dynamics CRM vs. SAP CRM
Compared 32% of the time.
BrandMuscle vs. SAP CRM
Compared 20% of the time.
Pega CRM vs. SAP CRM
Compared 10% of the time.
+ Add more products to compare
Microsoft Dynamics CRM vs. Siebel CRM
Compared 24% of the time.
Oracle Service Cloud vs. Siebel CRM
Compared 15% of the time.
Pega CRM vs. Siebel CRM
Compared 13% of the time.
+ Add more products to compare
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SAP
Oracle
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
Offer
Learn more about SAP CRM
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Learn more about Siebel CRM
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Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Top Industries
No Data Available
VISITORS READING REVIEWS
Marketing Services Firm21%
Financial Services Firm13%
Comms Service Provider12%
University6%
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See also SAP CRM Reviews, Siebel CRM Reviews, and our list of Best CRM Companies.

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