Compare SAP CRM vs. Sugar Enterprise

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SAP CRM Logo
1,784 views|1,371 comparisons
Sugar Enterprise Logo
313 views|177 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Questions from the Community
Top Answer: The solution is stable.
Top Answer: I don't have any insights into pricing. It's not part of my job. I'm not in accounting, so I never see any pricing or know how much the company pays.
Top Answer: I can't think of a feature that is lacking. For us, it has everything we need. It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX… more »
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Ranking
4th
out of 66 in CRM
Views
1,784
Comparisons
1,371
Reviews
1
Average Words per Review
418
Rating
8.0
9th
out of 66 in CRM
Views
313
Comparisons
177
Reviews
1
Average Words per Review
291
Rating
5.0
Popular Comparisons
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Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
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Learn more about Sugar Enterprise
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Top Industries
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company28%
Energy/Utilities Company6%
Financial Services Firm5%
No Data Available
Company Size
No Data Available
REVIEWERS
Small Business71%
Midsize Enterprise29%

SAP CRM is ranked 4th in CRM with 1 review while Sugar Enterprise is ranked 9th in CRM with 1 review. SAP CRM is rated 8.0, while Sugar Enterprise is rated 5.0. The top reviewer of SAP CRM writes "Scalable and stable with a good dashboard". On the other hand, the top reviewer of Sugar Enterprise writes "Very basic UX and UI, but does what it says on the tin". SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Oracle CRM, SAS Customer Intelligence 360 and Siebel CRM, whereas Sugar Enterprise is most compared with .

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.