Most Helpful Review | |||
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it. They should reduce the price to target small businesses. The company has seen an increase in revenue. | Information Not Available |
Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs. 383,725 professionals have used our research since 2012. | |
Ranking | |
Views 1,911 Comparisons 1,539 Reviews 1 Average Words per Review 415 Avg. Rating 7.0 | Views 115 Comparisons 79 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Top Comparisons | |
Compared 36% of the time. Compared 10% of the time. Compared 7% of the time. | Compared 100% of the time. |
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SAP | TalkDesk |
Overview | |
SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management. | TalkDesk is a Cloud Contact Center Platform that can be Integrated with internal systems to identify your existing customers when they call in and increase agent efficiency. It define exactly how it interacts with the system through the creation of custom objects and leverage Talkdesk's automations framework to configure rules that push call data into the application. It help customers help themselves by implementing a transactional IVR for self-service support. TalkDesk elevates the use of call data by incorporating it into any reporting system, revealing a valuable trends in company's performance by correlating Talkdesk data with data from other systems. And it can be embeded into mobile application to provide users with the ability to request a callback when an agent becomes available. |
Offer | |
Learn more about SAP CRM | Learn more about TalkDesk |
Sample Customers | |
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc. | Anki, Beautylish, Chic by Choice, Uniplaces, Box, Dropbox, Caviar, Prezi, Edmunds, Vaniday, Wahoo Fitness, Surveypal, Whistle, ZipRecruiter |
See also SAP CRM Reviews, TalkDesk Reviews, and our list of Best CRM Customer Engagement Centers Companies.