Compare SAP CRM vs. TalkDesk

SAP CRM is ranked 5th in CRM Customer Engagement Centers with 1 review while TalkDesk is ranked 17th in CRM Customer Engagement Centers. SAP CRM is rated 7.0, while TalkDesk is rated 0. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". On the other hand, SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud and SAP Hybris Sales Cloud, whereas TalkDesk is most compared with Freshdesk.

SAP CRM

TalkDesk

SAP CRM

Read 1 SAP CRM review.

1,911 views|1,539 comparisons

TalkDesk

115 views|79 comparisons

Most Helpful Review

Andray Sander

Mobile Application Developer at a tech services company

Provides reporting and visualization which helps in decision-making. The design needs improvement.

SAP CRM has improved our sales activities by providing accurate information about the customers which assists the sales team to close deals. It has... Read more »

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue. Read more »	Information Not Available

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Ranking
5th out of 25 in CRM Customer Engagement Centers Views 1,911 Comparisons 1,539 Reviews 1 Average Words per Review 415 Avg. Rating 7.0	17th out of 25 in CRM Customer Engagement Centers Views 115 Comparisons 79 Reviews 0 Average Words per Review 0 Avg. Rating N/A
Top Comparisons
Microsoft Dynamics CRM vs. SAP CRM Compared 36% of the time. SAP Marketing Cloud vs. SAP CRM Compared 10% of the time. SAP Hybris Sales Cloud vs. SAP CRM Compared 7% of the time. See more SAP CRM competitors » + Add more products to compare	Freshdesk vs. TalkDesk Compared 100% of the time. See more TalkDesk competitors » + Add more products to compare
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SAP	TalkDesk
Overview
SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.	TalkDesk is a Cloud Contact Center Platform that can be Integrated with internal systems to identify your existing customers when they call in and increase agent efficiency. It define exactly how it interacts with the system through the creation of custom objects and leverage Talkdesk's automations framework to configure rules that push call data into the application. It help customers help themselves by implementing a transactional IVR for self-service support. TalkDesk elevates the use of call data by incorporating it into any reporting system, revealing a valuable trends in company's performance by correlating Talkdesk data with data from other systems. And it can be embeded into mobile application to provide users with the ability to request a callback when an agent becomes available.
Offer
Learn more about SAP CRM Learn More	Learn more about TalkDesk Learn More
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.	Anki, Beautylish, Chic by Choice, Uniplaces, Box, Dropbox, Caviar, Prezi, Edmunds, Vaniday, Wahoo Fitness, Surveypal, Whistle, ZipRecruiter

See also SAP CRM Reviews, TalkDesk Reviews, and our list of Best CRM Customer Engagement Centers Companies.

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