Compare SAP CRM vs. Vertical Solutions VContactCenter

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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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431,275 professionals have used our research since 2012.
Ranking
4th
out of 71 in CRM
Views
1,951
Comparisons
1,517
Reviews
1
Average Words per Review
415
Avg. Rating
7.0
Views
20
Comparisons
12
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 55% of the time.
Compared 14% of the time.
Compared 10% of the time.
Compared 6% of the time.
Compared 5% of the time.
Also Known As
VContactCenter, Vertical Solutions ContactCenter
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SAP
Vertical Solutions
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
Offer
Learn more about SAP CRM
Learn more about Vertical Solutions VContactCenter
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc. A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
SAP CRM is ranked 4th in CRM with 1 review while Vertical Solutions VContactCenter is ranked 12th in CRM Customer Engagement Centers. SAP CRM is rated 7.0, while Vertical Solutions VContactCenter is rated 0. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". On the other hand, SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Siebel CRM, Oracle CRM and Pega CRM, whereas Vertical Solutions VContactCenter is most compared with .

See our list of .

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.