SAP Customer Data Cloud vs Symantec Siteminder comparison

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21 views|18 comparisons
100% willing to recommend
Broadcom Logo
1,648 views|1,255 comparisons
93% willing to recommend
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"SAP CDC is very easy to use and the best part about this tool is its documentation."

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"The most valuable feature is the integration with the Active Directory.""The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that.""Ease of use is very good, for administrating it. It's very well known.""We almost never have outages nor see slowdowns.""All of our applications get a point, click, and you are in, while we increase security at the same time.""It's agent-based. It's convenient to deploy and integrate.""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""It is very scalable. We have a very large customer base: 75 million customers."

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Cons
"I have struggled to give different access to different users in the same application."

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"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting.""The technical support could be better.""To add more value to this solution it needs to be more user-friendly.""I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later.""The GUIs are not very clear, especially when integrating with other products from CA.""I'd like to see a rework of the user directory configuration.""We are finding some compatibility issues. We're still working with CA on them.""All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."

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Pricing and Cost Advice
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  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • "The pricing is reasonable."
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    Also Known As
    Gigya Customer Identity Management
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Overview

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    Sample Customers
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company13%
    University11%
    Retailer9%
    REVIEWERS
    Financial Services Firm39%
    Comms Service Provider7%
    Healthcare Company7%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Insurance Company11%
    Computer Software Company9%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise77%
    REVIEWERS
    Small Business8%
    Midsize Enterprise4%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise6%
    Large Enterprise82%

    SAP Customer Data Cloud is ranked 2nd in Social Login while Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews. SAP Customer Data Cloud is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and PingAccess.

    We monitor all Social Login reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.