SAP Digital for Customer Engagement [EOL] vs Vertical Solutions VContactCenter comparison

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Executive Summary

We performed a comparison between SAP Digital for Customer Engagement [EOL] and Vertical Solutions VContactCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Ranking
Unranked
In CRM Customer Engagement Centers
Views
31
Comparisons
22
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
768,415 professionals have used our research since 2012.
Comparisons
Also Known As
VContactCenter, Vertical Solutions ContactCenter
Learn More
Overview
SAP Digital for Customer Engagement built stronger relationships with customers by engaging them at every touch point throughout their journey. Partnering with SAP Hybris solutions gets the latest technologies to redefine customer engagements. It delivers the same experience across time and channels giving customers consistent rich personalized content, engaging them through their customer journey. It give customers the simple, enjoyable shopping experiences they demand through accessing the CRM tools and insights you need to delight customers anywhere, any time, on any device. SAP Digital for Customer Engagement breaks down information silos to understand customer issues and discover new opportunities to nurture the customer relationship.
VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
Sample Customers
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
768,415 professionals have used our research since 2012.

SAP Digital for Customer Engagement [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers while Vertical Solutions VContactCenter is ranked 18th in CRM Customer Engagement Centers. SAP Digital for Customer Engagement [EOL] is rated 0.0, while Vertical Solutions VContactCenter is rated 0.0. On the other hand, SAP Digital for Customer Engagement [EOL] is most compared with , whereas Vertical Solutions VContactCenter is most compared with .

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.