We performed a comparison between SAP Litmos and SAP SuccessFactors Learning based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SAP SuccessFactors Learning users like its modern user experience, comprehensive range of courses, and seamless integration. SAP Litmos earned praise for its intuitive interface and customizability. SAP SuccessFactors Learning could update its mobile app and improve user management. SAP Litmos could improve its administrative rule-setting, integration, security, content-sharing restrictions, and reporting. It would also benefit from more flexible storage options.
Service and Support: Some SAP SuccessFactors Learning users found the support team to be helpful, while others have had difficulty communicating with them. SAP Litmos users said that support is responsive and serious issues are handled quickly, while some have faced challenges contacting the technical staff.
Ease of Deployment: Deploying SAP SuccessFactors Learning is a difficult and lengthy process that can take two to five months or even longer for larger projects. In contrast, SAP Litmos offers a simple and quick setup, allowing users to explore and customize the platform in just a day or two.
Pricing: SAP SuccessFactors Learning requires a one-time implementation fee and annual support costs. It is considered expensive, especially for small enterprises. Many users remarked that SAP Litmos was reasonably priced for the features, but others find it expensive. There are different pricing plans available, but customers must pay extra for some features.
ROI: The ROI for SAP SuccessFactors Learning varies depending on an organization's size and objectives. SAP Litmos users say the platform has sped up onboarding by enabling employees to self-register before starting work. This approach saves both time and money.
Comparison Results: SAP SuccessFactors Learning is preferred over SAP Litmos. SAP SuccessFactors Learning offers a more comprehensive catalog, enhanced learning features, and the ability to share information with other systems. It also seamlessly integrates with other solutions and provides improved resource allocation and access functions.
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"It incorporates the majority of the elements."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"Its pricing is good, and its performance is good when it works."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
"The interface is really friendly, and the training embedded in it is very easy to use, explore, and search. The catalog is pretty strong."
"The platform's most valuable feature is personalized learning recommendations."
"The solution is a user-friendly application for learning, designing, and setting up courses."
"I like the product because it has logically synchronized modules."
"The most valuable features of the solution were the deployment and onboarding."
"The product offers a lot of information which we can share with systems."
"Safety is the most robust aspect of this platform."
"One valuable aspect of SAP SuccessFactors Learning is its stability and established customer base, particularly evident in modules like Employee Central."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"Lacks a variety of language options."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features."
"SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"Licensing is a major challenge in the solution."
"One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop."
"The product needs to improve its escalation system."
"The product must make the integrations more seamless."
"The certifications are valid for only six months."
Litmos is ranked 6th in Learning Management Systems (LMS) with 11 reviews while SAP SuccessFactors Learning is ranked 4th in Learning Management Systems (LMS) with 23 reviews. Litmos is rated 7.8, while SAP SuccessFactors Learning is rated 7.8. The top reviewer of Litmos writes "Comes with many advanced functionalities, and makes the users interested in the training with its amazing UI/UX". On the other hand, the top reviewer of SAP SuccessFactors Learning writes "An easy-to-deploy and stable solution helpful for multiple HR-related activities". Litmos is most compared with Cornerstone Learning and ConvergePoint Employee Training Software, whereas SAP SuccessFactors Learning is most compared with Workday, Moodle, Cornerstone Learning, Wombat Security Education Platform and EdCast. See our Litmos vs. SAP SuccessFactors Learning report.
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