We performed a comparison between SAP SuccessFactors and UKG based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is user-friendly. It is very simple and intuitive, so it's good."
"The performance of the solution is very good."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"The overall functionality of the solution is very good."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."
"The tool's most valuable feature is document generation."
"Talent Acquisition and Learning features are best in class."
"I like UKG's integration."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It is much easier to use and the customer service is better than our previous solution."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution is quite expensive."
"There is room for improvement in licensing model."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."
"he user interface could be improved."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"The solution needs more localization, especially for the Middle East and Russia."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"UKG could be a little more flexible in some areas."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews while UKG is ranked 7th in Talent Management with 117 reviews. SAP SuccessFactors is rated 7.8, while UKG is rated 7.8. The top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Cornerstone Learning, whereas UKG is most compared with Workday, PeopleSoft, SAP HCM, Ceridian Dayforce HCM and Saviom Resource Management. See our SAP SuccessFactors vs. UKG report.
See our list of best Talent Management vendors, best Talent Acquisition vendors, and best Cloud HCM vendors.
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